Floating Senior Relationship Banker

F.N.B. Corporation; Mount Pleasant (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

F.N.B. Corporation seeks a Floating Senior Relationship Banker to support retail banking needs and convert transactions into sales referrals. The role may operate across multiple nearby locations, maintaining customer relationships and meeting branch goals.

The ideal candidate brings at least 1 year in related banking roles, strong customer service, and familiarity with branch operations, while adhering to bank policies and risk guidelines.

Qualifications

• Customer service and sales aptitude required for branch interactions.
• Strong communication and interpersonal abilities expected in daily banking tasks.
• Proficiency with MS Office and standard branch software tools.
• Familiarity with banking policies, consumer products and services.

Responsibilities

• Sell and refer bank products to customers, meeting weekly targets.
• Process transactions accurately and input referrals using branch tech.
• Support daily sales activity and assist with pre-shift huddles.
• Perform branch operations, opening/closing, cash handling, and vault tasks.
• Handle routine teller duties and related operational duties.

Skills

Excellent customer service

Excellent communication

Organizational skills

Detail oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Knowledge of banking policies

Sales and customer service

Education

High School or GED

Job description

Location

Primary Office Location: 429 Coleman Blvd. Mount Pleasant, South Carolina 29464.

Position

Title: Floating Senior Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment

Overview

This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all F.N.B. policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products & services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

Minimum Education

High School or GED

Job Experience

Minimum # of Years of Job Related Experience: 1

Skills

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures consumer products and services
• Sales and customer service skills

Licensure/Certification

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements

Frequent driving (car, van, truck)

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.