Floating Roving Maintenance Technician

The Neiders Company; Kent (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Neiders Company seeks a Maintenance Technician in Kent, WA. In this role, you'll be responsible for maintaining apartments across multiple properties, ensuring safety, customer service, and timely service requests. Join a dedicated team and enjoy benefits like medical coverage, PTO, and a matching 401K.

Benefits

Full suite of benefits, including Medical, Dental, Vision

Matching 401K at 4%

15 days of PTO

6 days Paid Holidays + 1 Floating Holiday

Housing discounts at TNC properties

Employee Assistance Program

Opportunity for Advancement

Qualifications

• Minimum 2 years in plumbing, electrical, mechanical, drywall, or carpentry.
• Strong communication and relationship management skills.
• Ability to meet physical demands of the job.

Responsibilities

• Complete service requests professionally within 24 hours.
• Conduct property inspections and ensure compliance.
• Manage occupancy by preparing apartments for new residents.

Skills

Problem Solving

Customer Service

Attention to Detail

Education

High School Diploma or equivalent

Job description

WHO WE ARE:

Do you find satisfaction in work that is “transforming communities and transforming lives?" If yes, then we have an opportunity for you. The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration.

We are looking for a talented Maintenance Technician to join our dedicated team of Community Champion! The Maintenance Technician maintains the physical condition of community and equipment according to company guidelines and standards, and protecting from damage, loss, and deterioration. This position conducts preventative maintenance, emergency support, regular inspections, service requests, and cosmetic care. Nature of work requires emphasis on safe work practices, sustained physical effort, trouble shooting, problem solving, attention to detail, customer service and time management.

Essential Functions: Include but are not limited to-

• Service Requests: You will ensure service requests are completed professionally and accurately within twenty-four (24) hours, which may include scheduling an appropriate vendor if necessary.
• Preventive Maintenance: You will update, execute, and document preventive maintenance schedule on a regular basis and advise your manager of outstanding items.
• Property Inspections and Maintenance: You will perform property inspections to ensure compliance with established standards regarding safety, cleanliness, general appearance, and landscaping.
• Resident Relations: As a “front line” employee who interacts regularly with our residents, you will work to establish and maintain good relations with residents, prospective residents, vendors, and coworkers. You will use your communication skills to always interact in a courteous and professional manner.
• Occupancy Management: You and your team will ensure apartments are ready for occupancy by overseeing and scheduling all facets of the make-ready process in accordance with leasing needs. This includes but is not limited to move out/move in inspections, electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning/replacement, painting, equipment maintenance, preventive maintenance, and cleaning.
• Maintain Commitment to Safety: You will maintain life safety equipment including but not limited to fire pumps, sprinklers, emergency generators, fire panels, smoke detectors, CO detectors, etc., including testing equipment as required. You will maintain a safe, clean, and organized work environment. You will utilize all reasonable safety measures and precautions.
• Floater: You will provide maintenance support for multiple properties.

Work Conditions:

Must be flexible and adaptable, resilient, with strong communication, problem-solving, capable of managing logistics of traveling, providing support, navigating infrastructural challenges in diverse environments.

Qualifications: include but not limited to-

• You’ve “been there, done that”. A minimum of one (2) years of plumbing, electrical, mechanical, drywall repairs, carpentry, or pool maintenance experience required.
• You have some credentials. High School Diploma or equivalent.
• You’re a great communicator. You easily manage relationships and build rapport with others, never losing sight of the criticality of customer service.
• You’re a fixer. You demonstrate tact and empathy when dealing with Resident concerns, you work to resolve them quickly.
• You meet the physical requirements of the job. Walking and standing for long periods of time, climbing stairs/ladders, kneeling, bending, moving/lifting items (up to 75 lbs.)
• You're on the move. Occasional travel to pick up supply or to provide maintenance support to other locations maybe needed. Must have valid License's Driver and insurance.
• You don’t mind traveling. This position requires travel, within your area, sometimes with shorter than average notice. Must own valid driver’s license, reliable transportation, and insurance.

Benefits and Perks:

We recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including:

• Full suite of benefits, including Medical, Dental, Vision
• Matching 401K at 4%
• 15 days of PTO
• 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
• Housing discounts at TNC properties
• Perks & Rewards through Nectar & Gifted
• Employee Assistance Program
• Opportunity for Advancement
• Supplementary Discounts through MetLife