Floating Relationship Banker

First National Bank Of Pennsylvania; Westgate (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

F.N.B. Corporation seeks a Floating Relationship Banker in the Retail unit to support consumer banking and lending needs. The role involves greeting customers, identifying service and product opportunities, and driving referrals while maintaining data quality.

There may be assignments across the market with travel to select locations. A High School diploma is required, and the position emphasizes risk-aware, compliant behavior aligned with company policies.

Qualifications

• High School or GED completed.
• Excellent customer service and communication skills.
• Knowledge of banking products and consumer services.
• Ability to meet weekly sales/referral goals.
• Proficiency with MS Office and bank-specific software.

Responsibilities

• Promotes the sales process and identifies customer needs.
• Leverages leads and outbound calls to drive referrals.
• Input and maintain data quality for referrals and accounts.
• Handle routine teller transactions and branch operations.
• Support respective branch goals as assigned.

Skills

Customer service

Communication

Sales

Cross-selling

Relationship building

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Banking policies

Education

High School or GED

Tools

Banking software

Job description

Primary Office Location

3400 Westgate Drive. Durham, North Carolina. 27707. Join our team. Make a difference - for us and for your future.

Position Title

Floating Relationship Banker

Business Unit

Retail

Reports To

Varies Based On Assignment

Position Overview

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Primary Responsibilities

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures. Performs other related duties and projects as assigned.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

0

Skills Required

Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills.

Licensures/Certifications Required

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work

Frequent driving (car, van, truck) May require overnight travel for training purposes, particularly during onboarding

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Culture & Career Opportunities

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.