Floating Relationship Banker

First National Bank Of Pennsylvania; Middleburg (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Floating Relationship Banker to develop proficiency in consumer banking transactions, account servicing, and lending. The role supports branch leads across assigned locations and helps convert transactions into qualified referrals.

You will greet customers, identify needs, and promote bank products while ensuring data quality and adherence to bank policies. Travel within the market may be required.

Qualifications

• Excellent customer service and communication skills essential.
• Strong organizational, analytical and interpersonal abilities.
• Detail-oriented with basic MS Word/Excel knowledge.
• Experience in a related position; knowledge of banking policies.
• Sales and customer service abilities to support referrals.

Responsibilities

• Promote sales by greeting customers, identifying needs, and using leads.
• Recommend cross-sell of bank products and services.
• Meet weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products into customer interactions.
• Enter and maintain accurate data for referrals, customers, and applicants.
• Handle routine teller transactions and related tasks per policies.
• Perform other duties as assigned.
• Adhere to risk management and compliance programs.

Skills

Excellent customer service

Communication skills

Organizational skills

Detail-oriented

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position

Knowledge of banking policies

Sales and customer service skills

Education

High School or GED

Job description

Primary Office Location: 9001 Route 522. Middleburg, Pennsylvania. 17842. Join our team. Make a difference - for us and for your future.

Position Title: Floating Relationship Banker

Business Unit: Retail

Reports to: Varies Based On Assignment

Position Overview: This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities:

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Perform other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

0

Skills Required to Perform the Primary Responsibilities of this Position:

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

Frequent driving (car, van, truck)

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.