Floating Part Time Teller

Nicolet National Bank; Appleton (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in community banking is seeking a dedicated Teller to enhance customer relationships and provide top-notch service. In this part-time role, you will engage with customers, handle transactions, and promote banking products while ensuring compliance with regulations. This position offers a supportive work environment where your contributions will make a meaningful impact on the community. If you are passionate about customer service and banking, this opportunity is perfect for you. Join a team that values diversity and invests in your growth!

Benefits

401(k) with Company Match

Paid Time Off (PTO)

11 1/2 Paid Holidays

Qualifications

• 1+ years of cash handling experience is required.
• High school diploma or equivalent is necessary.

Responsibilities

• Interact with customers to complete transactions and resolve issues.
• Organize and balance cash daily to maintain accurate transactions.
• Promote products and services by identifying customer needs.

Skills

Customer Service

Cash Handling

Problem-Solving

Communication

Regulatory Compliance

Education

High School Diploma or Equivalent

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida, we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Teller position is responsible for interacting with customers to complete transactions, resolve problems, and cross-sell Nicolet products and services. Promotes business for Nicolet by maintaining a high level of customer service and by referring customers to appropriate staff where necessary.This is a part-time position; we are looking for someone who can work around 25 - 29 hours per week, Monday through Saturday.

As a Teller, you will:

• Attract and retain customer relationships by extending a courteous greeting and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits and withdrawals, handling loan payments, dispensing cashier’s checks and bonds, and paying savings withdrawals within established guidelines to ensure customer satisfaction.
• Organize, balance, and proof cash daily to maintain accurate transactions processed. Identify payees and verify signatures and endorsements.
• Stay current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
• Answer customer telephone inquiries and provide information in accordance with Nicolet policies.
• Assist with night depository duties, which include logging bags, processing deposits, making change orders, issuing receipts, etc.
• Promote Nicolet products and services by identifying customer needs and suggesting appropriate products to increase customer account relationships. Recommend corrective services to resolve customer complaints.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
• Understand the value of diversity within the workplace and work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. Commit to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Perform all other duties as assigned.

Qualifications:

• High School diploma or equivalent
• 1+ years of cash handling experience
• 401(k) with a company match
• PT0 & 11 1/2 Paid Holidays

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled