Floating Member Service Representative (MSR - Teller) - All Locations 06/25

Shelby American, Inc.; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading financial institution in central Ohio is seeking a full-time Member Service Representative (MSR - Teller) dedicated to providing exceptional service to members. The ideal candidate will possess strong interpersonal skills and have a minimum of 1 year of customer service experience, especially in a financial setting. Join this dynamic team where your mission is to build lasting relationships and offer vital financial solutions!

Benefits

4 weeks of paid time off each year

11 Paid holidays every year

401(k) match of up to 6%

Career advancement opportunities

Strong health and wellness program

Annual bonus potential

Strong work/life balance

Pet bereavement leave

Qualifications

• 1 year of service, sales, and/or cash handling experience required.
• Financial institution experience preferred.
• Strong interpersonal skills needed.

Responsibilities

• Provide outstanding service to members.
• Assist members with account maintenance and financial services.
• Perform tasks accurately on the teller line.

Skills

Customer Service

Problem Solving

Listening Skills

Adaptability

Attention to Detail

Education

High school diploma or equivalent

Job description

Description

At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:

• 4 weeks of paid time off each year
• 11 Paid holidays every year
• 401(k) match of up to 6%
• Career advancement opportunities
• A strong health and wellness program with health and financial rewards
• Annual bonus potential
• Strong work/life balance
• Pet bereavement leave
• And so much more!

A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community – City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!

CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

We are currently looking for a full time floating Member Service Representative (MSR - Teller) to be a financial hero to our members at all of our Central Ohio locations! Our hero’s mission is to . . .

• Provide outstanding service
• Build strong relationships with members and co-workers.
• Assist members with new and existing memberships, deposit accounts, and account maintenance.
• Uncover and suggest financial services to meet the member’s needs.
• Take initiative and find solutions.
• Assist members on the teller line as needed and accurately perform member requests.

To complete this mission, our financial hero needs to be friendly, approachable, and empathetic with strong listening skills. Our hero also needs to be an internally motivated problem solver that is passionate about helping people. Being accurate, detail oriented, adaptable, and flexible is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 1 year consistent service, sales, and/or cash handling experience. Financial institution experience is preferred.

Do you have what it takes to be a financial hero?! If so, click the Apply button!