Floating Medical Assistant

Non; Haverford (Montgomery County); On-site; USD 2,342,000 - 3,031,000; Full time

Job summary

Clearway Pain Solutions is seeking an experienced Medical Administrative Assistant to support patient care and EMR data entry. You will collect patient information, input provider orders, and assist with patient flow while maintaining confidentiality and compliance with HIPAA.

This role requires strong communication, multi-tasking, and attention to detail, with duties spanning vitals, documentation, form preparation, and coordination with clinical staff.

Qualifications

• High school diploma or equivalent required.
• Proficient in Internet and MS Office; strong communication skills.
• Ability to work with doctors and staff, and handle patient flow.
• Demonstrate confidentiality and HIPAA compliance.
• Proficient in EMR and medical terminology is a plus.

Responsibilities

• Enter patient intake and provider orders into EMR and verify information.
• Assist patients with forms and ensure complete medical records.
• Take and record vitals; prepare examination rooms; maintain cleanliness.
• Relay provider orders and manage patient flow with professional service.
• Adhere to infection control, OSHA standards, and patient privacy rules.
• Support staff, answer calls promptly, and participate in trainings.

Skills

MS Office

Customer service

Communication skills

Teamwork

Attention to detail

Multitasking

Medical terminology

Education

High School Diploma or equivalent

Nurse Aide/Medical Assistant training or EMS training

Tools

EMR experience

Job description

Under general direction provides direct patient care to patients of Clearway Pain Solutions Responsibilities include entering patient intake and provider orders into the Electronic Medical Record EMR requesting medical records utilizing Pharmacy Database Monitoring Program as directed by providers recording vital signs and medical history collecting patient information and facilitating patient flow Complies with measures to assure that patientcustomer satisfaction results are consistently maintained

Essential Duties and Responsibilities

• Perform job in accordance with Company Mission vision and goals
• Assists patients with medical forms as necessary
• Exercise confidentiality in all areas abiding by HIPAA rules and regulations
• Accurately completes applicable paperwork; ensuring patient medical records are complete
• Prepares all forms and requisitions as instructed by the provider
• Creates and maintains a positive atmosphere of customer service team work mutual respect professionalism and accountability at all times
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit and confirming patient ID
• Takes and records patient vitals
• Properly maintains examination rooms and all other clinical areas
• Answers telephones in a professional manner and delivers messages promptly
• Returns patient calls in a timely manner
• Maintains and improves current skills and knowledge by attending all relevant meetings classes trainings and by keeping certifications current
• Adheres to Infection Control Safety and OSHA standards as specified by State and Company standards
• Maintains knowledge of and complies with established State Company and any other applicable policies and procedures
• Instructs patients in simple procedures tests and dispenses appropriate educational materials
• Relays provider orders to the patient
• Prepares cleans and maintains ultrasound machine as appropriate
• Draws up injections to be administered
• Verifies that radiological and laboratory records are received and in the patient chart
• If radiological andor laboratory records are not in the chart takes necessary steps to obtain the records
• Fits patients for durable medical equipment DME and completes all applicable paperwork
• Obtains prior authorizations for radiology andor prescriptions as needed
• Keeps rooms clean and stocked with supplies
• Maintains stock of medicines and supplies as necessary
• Advises Office Manager when replacements are needed
• Sterilizes and cleans instruments used in examinations andor procedures; maintains clean and hygienic environment
• Monitors personal and provider staff task buckets in the EMR
• Under the direction of the physician assists with providing Workers Compensation medication
• Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity
• Processes specimens and prepares them for shipping
• Maintain lab area with ample supplies and in a clean and safe condition
• Follows test requirements of laboratory and procures unaltered urine specimen for testing
• Participate in and complete all required trainings and in services
• Acts as a back up for Ancillary Medical Assistants performing Ancillary Medical Assistant duties as directed
• Performs other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent
• Must have knowledge of Internet and Microsoft Office software MS Word MS Excel MS PowerPoint MS Outlook
• Must have excellent written and oral communication skills including exceptional customer service
• Must be able to establish and maintain effective working relationships with doctors clinical staff other co workers and the public
• Must be able to work individually as well as within a team
• Must be able to follow both verbal and written instructions
• Must be able to work a flexible schedule
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations
• Must be able to multi task and prioritize
• Must demonstrate extreme attention to detail
• Must possess strong organization skills
• Must be able to problem solve and use reasoning
• Must be able to meet predefined quality standards
• Must maintain and project a professional attitude and appearance at all time
• Must have a working knowledge of the healthcare field and medical specialty as well as medical terminology
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance

Preferred Qualifications

• Completion of a Nurse Aide Medical Assistant or EMS training program with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure
• One 1 year of prior experience working in a medical practice
• One 1 year of prior experience working with an Electronic Medical Record EMR
• Current Basic Life Support BLS certification

DrivingTravel

• The employee must have reliable transportation Travel for this position may be required up to 100 While the primary workplace may be closest to the employees home work assignments could be in any of the Companys locations

Compensation and Benefits

• Pay Range 1700hr 2200hr
• PTO Up to 96 hours in first year pro rated based on start date
• Holidays 7 New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day After Thanksgiving Christmas Day
• Retirement 401k with employer match
• Health Benefits Medical single and family
• Dental single and family
• Vision single and family
• Other Company Paid Benefits Basic LifeAD&D Employee Assistance Program
• Other Voluntary Benefits Short Term Disability Long Term Disability Voluntary Life Accident Critical Illness Hospital Indemnity
• Other Compensation This position is non exempt hourly and eligible for overtime pay in accordance with applicable law Overtime is not guaranteed This position is not eligible for bonus commission incentive or shift differential pay