Floating Manager

Luke-Family-of-Brand; Chesterton (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Luke-Family-of-Brand in Chesterton, IN seeks a Convenience Store Floating Manager to cover shifts and act as Store Manager in their absence. You will supervise staff, ensure smooth operations, and uphold company policies while reporting to the District Manager.

Open 45+ hours weekly, salaried exempt position requiring a proactive attitude, strong customer service, and the ability to lift 50 pounds. Prior retail management preferred; ServSafe and IDEM certifications are desirable.

Qualifications

• High School Diploma or GED required.
• Able to obtain ServSafe certification.
• Able to obtain IDEM certification.
• Positive attitude and dependable work habits.
• Self-motivated; capable of lifting up to 50 pounds.
• Stand for long periods, up to 10 hours.
• Thrives in a fast-paced environment with 100% customer focus.

Responsibilities

• Assist customers and demonstrate concern; master selling techniques.
• Manage inventory, counts, and control expenses through appropriate ordering.
• Maintain relationships with customers, associates, and vendors with fairness and respect.
• Ensure shifts are covered by contacting managers/associates or covering shifts.
• Address disciplinary issues per company policy; notify Security Specialist if assets are at risk.
• Maintain store appearance and cleanliness; delegate duties as needed.
• Lead, train, motivate, and develop team members.
• Maintain a safe environment; report incidents properly.
• Know store equipment and arrange maintenance when needed.
• Handle daily paperwork, deposits, and weekly payroll calculations.
• Track and manage waste.

Skills

Customer service

Leadership

Reliability

Team motivation

Communication

Stamina

Attention to detail

Education

High School Diploma or GED

ServSafe certification

IDEM certification

Job description

CONVENIENCE STORE FLOATING MANAGER - JOB DESCRIPTION

Convenience Store Floating Manager Responsibilities:

The Convenience Store Floating Manager is responsible for managing the store in the absence of the Store Manager or Co-Manager at the C-Stores. The Convenience Store Floating Manager will cover any shifts that the district needs to be covered. The Convenience Store Floating Manager supervises employee performance and manages tasks in a practical and objective manner. The Convenience Store Floating Manager is efficient in problem-solving and can help and guide employees in execution of position checklists. The Convenience Store Floating Manager reports directly to the District Manager.

Convenience Store Floating Manager duties will include, but are not limited to:

• Assist customers with needs and demonstrate concern; master "suggestive selling"
• Account for store inventory, inventory counts and control of expenses through the ordering of appropriate inventory levels
• Maintain relationships with customers, associates, and vendors, treating all fairly and with respect
• Responsible for ensuring all shifts are covered to meet business needs by contacting other managers/associates for help with coverage, getting proposed overtime approved by the District Manager, and/or covering the shift themselves
• Handle and act on all disciplinary issues/areas of concern according to Company policy; notify the Security Specialist in the event of loss of Company assets or suspected loss of Company assets
• Maintain general appearance and cleanliness of store premises; delegate duties as needed
• Effectively lead, train, motivate, and develop team members
• Maintain a safe and secure environment for all customers and associates; follow proper incident reporting procedures
• Possess a strong knowledge of store equipment, maintenance of store equipment, and contact maintenance when needed
• Responsible for daily paperwork, deposits, and cigarette counts, including accurate calculation of weekly payroll
• Understand, track, and manage waste

Experience/Qualifications :

• High School Diploma or GED equivalent
• Able to obtain ServSafe certification
• Able to obtain IDEM certification
• Portray a positive attitude and great work habits at all times
• Self-motivated; dependable
• Strong customer service skills Lift up to 50 pounds
• Stand for long periods of time, up to 10 hours
• Able to work effectively in a fast-paced environment while maintaining 100% customer focus

Preferred Skills:

• Two (2) years of management experience
• Retail background

Hours:

The Convenience Store Floating Manager works a minimum of 45 hours per week. Open availability is required and there is a set schedule

The Convenience Store Floating Manager is an exempt, salaried position