Floating Leasing Consultant

Meritus Property Group; Portland (ME); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Rent discounts

PTO/Holidays

Retirement plan

EAP

Voluntary insurance programs

Job summary

Meritus Property Group in Portland, ME is seeking a leasing agent to attract and retain tenants across our portfolio. You will conduct property tours, respond to inquiries, process applications, and prepare leases to keep buildings fully occupied.

Using CRM and Yardi Voyager, you’ll manage tenant records, upsell services, coordinate move-ins and inspections, and liaise with maintenance teams to ensure well‑maintained properties. Frequent commuting between properties is required.

Qualifications

• Strong leasing and sales skills with property management background.
• Proficient in CRM and Yardi Voyager for management tasks.
• Administrative skills for leases, applications, and docs.
• Excellent customer service to address tenant inquiries.
• Knowledge of maintenance procedures to coordinate repairs.

Responsibilities

• Conduct property tours and showcase available units to prospective tenants.
• Respond to inquiries and provide information about the property.
• Process rental applications, including background and credit checks.
• Prepare lease agreements and ensure paperwork is completed accurately.
• Coordinate move-in/move-out inspections with tenants.
• Address tenant concerns and maintenance requests promptly.
• Upsell services or amenities to current and prospective tenants.
• Maintain positive relationships with tenants for high satisfaction.

Skills

Leasing and sales

CRM proficiency

Customer service

Tenant relations

Communication

Tools

Yardi Voyager

CRM software

Job description

About this role:

As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.

What you’ll do- includes but is not limited to:

• Conduct property tours and showcase available units to prospective tenants
• Respond to inquiries from potential tenants and provide information about the property
• Process rental applications, including conducting background and credit checks
• Prepare lease agreements and ensure all necessary paperwork is completed accurately
• Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
• Coordinate move-in and move-out inspections with tenants
• Address tenant concerns and maintenance requests in a timely manner
• Assist with property maintenance, including scheduling repairs and coordinating with vendors
• Utilize phone etiquette to handle incoming calls and provide excellent customer service
• Upsell additional services or amenities to current and prospective tenants
• Maintain positive relationships with tenants to ensure high levels of tenant satisfaction

Please note: this position requires frequent commuting between properties

Qualifications:

• Strong leasing and sales skills and background
• Proficient in using CRM and Yardi Voyager software for property management tasks
• Administrative skills for handling lease agreements, rental applications, and other documentation
• Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
• Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
• Ability to upsell additional services or amenities to enhance tenant experience
• Customer relationship management skills to build positive relationships with tenants and address their needs

Company Benefits:

• Medical, Dental and Vision insurance
• Employee rent discounts
• Paid time off/Holidays
• Retirement plan
• Employee Assistance Program
• Other voluntary insurance programs