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Description
- Proficient in Customer Service Representative responsibilities.
- Partners with management to ensure FiveStar customer service in food service as per company policies.
- Stay informed about health and food safety regulations, including sanitation, storage, and temperature controls.
- Keep updated on company policies regarding inventory, food quality, equipment maintenance, and food prep guidelines.
- Communicate with General Managers about food service matters, promotions, and programs.
- Handle merchandising tasks such as signage, pricing, and presentation.
- Promote food service sales promotions.
- Collaborate with the General Manager to train and supervise staff in food service responsibilities.
Job Details
Summary: Partner with the General Manager in planning, supervising, and managing food service operations, including customer service, merchandising, food safety, sanitation, and staff training.
Essential Duties
- Proficient in Customer Service Representative responsibilities.
- Ensure customer service standards are met.
- Maintain compliance with health and safety regulations.
- Manage inventory, food quality, and equipment maintenance.
- Coordinate communication with General Managers regarding food service activities.
- Oversee merchandising and promotional activities.
- Train and supervise staff in food service tasks.
Minimum Qualifications
- High School Diploma or GED.
- At least 1 year of food service experience.
- Must be 18 or older.
- Valid Driver’s License.
- Basic Computer Skills.
- Knowledge of food service equipment.
- Professional appearance and positive attitude.
- Ability to work in a fast-paced environment with good time management.
- Team-oriented, customer-focused, honest, hardworking, with good attendance.
Physical Requirements
- Ability to work various shifts, including weekends and holidays.
- Physical ability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 lbs.
- Work in cold indoor environments and varying weather conditions.
Equal Opportunity Employer