Floating Branch Banker I

Artisans' Bank; Wilmington (DE); On-site; USD 42,000 - 62,000; Full time

Job summary

Artisans' Bank is seeking a Floating Branch Banker I to deliver superior customer service across multiple Wilmington area locations. The role involves teller duties, cash handling, ATM/vault tasks, and cross-selling bank products while building relationships with customers.

You will travel to various branches as needed, maintain compliance, and contribute to a collaborative team environment. A high school diploma and cash handling experience are required, with strong communication skills a plus.

Qualifications

• High School diploma required; college courses helpful.
• Previous cash handling experience required.
• Previous retail sales or banking experience preferred.
• Strong oral and written communications skills.
• Attention to detail.
• Ability to work a flexible weekly schedule including 2–3 Saturdays per month.
• Travel to various branch locations as needed.
• Must sit and stand for prolonged periods; dexterity required for frequent hand use.
• Ability to talk, hear, read and write; close and distant vision required.

Responsibilities

• Provide Teller duties in an accurate and efficient manner.
• Assist with daily ATM and vault duties and responsibilities.
• Provide outstanding branch customer service and issue resolution.
• Solicit and cross-sell bank products and services.
• Open, service and close personal or commercial accounts.
• Apply established procedures and policy.
• Contribute to a team atmosphere and assist other staff.
• Perform all other duties as required.

Skills

Customer service

Attention to detail

Communication skills

Flexible schedule

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Branch Banker I

Pay Grade Wilmington, DE, US

POSITION: Floating Branch Banker I

PAY GRADE: 5

DEPARTMENT: Retail Division

SUPERVISOR: Branch Manager

JOB FUNCTION: To deliver superior customer service to new and existing clients in a professional and informative manner. Solicit new business and help build relationships with customers by connecting them with team members who can help them address their financial needs. Travel to various branch locations as needed.

JOB DUTIES:

• Provide and perform Teller duties in an accurate and efficient manner.
• Assist with daily ATM and vault duties and responsibilities.
• Provide outstanding branch customer service on the platform by:
• Providing error resolution and prompt efficient customer service.
• Soliciting and cross-selling bank products and services.
• Opening, servicing and closing all types of personal or commercial accounts.
• Applying established procedures and policy.
• Encourage and contribute to a team atmosphere; assist other staff members in their daily activities.
• All other duties as may be warranted or required.

JOB EXPECTATIONS:

• Complete accurate documentation of all deposit and loan account processing.
• Actively engage and assist customers on the teller line or platform as needed.
• Excellent product knowledge.
• Maintain professional appearance and conduct.
• Proactively engage in ongoing compliance training and procedure review.
• Ability to deal pleasantly and professionally with both customers and bank employees.
• Ability to respond well to daily change.
• Adherence to corporate policies, procedures, and regulatory banking requirements. Completes all required training. Actively communicates matters of potential audit or compliance risk.

JOB QUALIFICATIONS:

• High School diploma required. Additional college level courses or E-Learning seminars helpful.
• Previous cash handling experience required.
• Previous retail sales or banking experience preferred.
• Strong oral and written communications skills.
• Proven ability for attention to detail.
• Ability to work a flexible weekly schedule and 2 – 3 Saturdays per month required.
• Travel to various branch locations as needed.
• Required to sit and stand for prolonged periods of time.
• Dexterity is mandatory for frequent use of hands and fingers.
• Required to walk, reach, push, occasionally climb or balance, stoop, kneel or crouch.
• Required to talk, hear, see, read and write.
• Required to have close vision and distant vision, depth perception and ability to adjust focus.