Floating Assistant Property Manager, Self-Storage

The Sterling Group; Antioch (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Sterling Group, a family-owned real estate investment firm, seeks a Floating Assistant Property Manager for self-storage facilities. Candidates must have strong interpersonal and customer service skills, a valid driver's license, and experience in property management preferred. This role involves maintaining property standards and maximizing customer satisfaction, while offering competitive wages and benefits.

Benefits

Medical, Vision, and Voluntary Life Insurance

401(k) Retirement Savings Plan

Flexible Spending Account

Paid Time Off and Holidays

Employee Assistance Plan

Qualifications

• Valid Driver's License required.
• Minimum 1 year experience in property management or retail services preferred.
• Availability for after-hour emergencies.

Responsibilities

• Float between 2-3 regional self-storage properties.
• Ensure properties exceed owner and tenant expectations.
• Assist in generating income through marketing plans.

Skills

Excellent interpersonal skills

Communication skills

Customer service skills

Proficiency in Microsoft Office

Mathematical skills

Education

High School Diploma or G.E.D.

Education in Marketing

Tools

SiteLink Program

Job description

Sterling Group is a family-owned, vertically integrated real estate investment services firm established in 1976. Our organization encompasses development, construction, property management, and investment management, with a focus on multifamily housing and self-storage facilities. Our executives are actively involved daily, working closely with over 375 colleagues across multiple states in the Midwest and Southeast. We seek self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family-friendly culture
• Work-life balance

As a Floating Assistant Property Manager, Self Storage, you will:

• Float between 2-3 regional self-storage properties
• Assist in ensuring properties meet or exceed owner, tenant, vendor, and customer expectations
• Maintain open communication to inform the manager of any property issues
• Open the office and inspect the property as scheduled
• Assist in generating and increasing monthly and annual income through Outreach Marketing and coordinated plans with site managers to maximize visits, calls, and emails
• Help develop Marketing Action Plans to meet or exceed budgeted income, occupancy, expense, and leasing goals
• Perform all duties in accordance with applicable laws and company policies

Reports to: Property Manager

Qualifications:

• Valid Driver's License required
• High School Diploma or G.E.D. required
• Education in Marketing is a plus but not required
• Minimum 1 year experience in property management, retail services, or sales strongly preferred
• Availability to assist with after-hour emergencies as needed
• Excellent interpersonal, communication, and customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• SiteLink Program knowledge is a plus
• Strong reading, writing, mathematical, and grammar skills

Benefits include:

• Medical, Vision, and Voluntary Life Insurance
• Flexible Spending Account
• Group Life Insurance
• Short and Long Term Disability
• Supplemental Programs
• 401(k) Retirement Savings Plan
• Employee Assistance Plan
• Paid Time Off and Holidays

Our goal is customer loyalty. We believe customer loyalty is achieved by exceeding expectations. Our company credo is:

"Creating the Sterling Story by exceeding expectations... one customer at a time!"

Sterling Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.