Floater Property Manager (Storage)

Highline Real Estate Partners LLC; Denham Springs (LA); On-site; USD 25,000 - 39,000; Full time

Job summary

Highline Real Estate Partners LLC in Denham Springs, LA seeks a Floater Property Manager to cover storage centers across the region. You will travel between sites to handle staffing gaps, engage customers, and maintain high service standards while managing daily financials.

This role requires flexibility, strong sales and admin skills, and the ability to adapt to different property environments. A valid driver's license is required for travel.

Qualifications

• High-school diploma or GED required; college coursework preferred.
• Background check and drug screening required.
• Valid driver’s license, proof of insurance, and reliable transportation.

Responsibilities

• Travel between properties to provide coverage for staffing shortages and peak periods.
• Adapt to each location’s procedures, customer base, and operations.
• Manage day-to-day operations and uphold consistent standards across sites.
• Engage customers in person and by phone to meet occupancy goals.
• Provide excellent customer service and resolve issues promptly and professionally.
• Process payments, invoices, and daily financial transactions accurately.
• Monitor occupancy strategies and promote profitability across properties.
• Submit occupancy and financial reports to Area or District Manager.

Skills

Sales

Customer service

Administration

Communication

Independence

Problem solving

Organization

Education

High school diploma or GED

College coursework or degree preferred

Tools

Microsoft Office

Job description

Description

Job Title: Floater Property Manager(Storage)

Work Location: Denham Springs, LA

Reports to: Area Manager or District Manager

Full-Time, Hourly, Non-Exempt

Role Summary

The Floater Property Manager travels to multiple storage centers within a designated region to provide coverage or relief whenever properties require additional support. These needs may arise due to staff shortages, high-traffic periods, special events, or unforeseen circumstances. A successful Floater Property Manager adapts quickly to different property environments, maintains strong customer relationships, and upholds standards across locations.

Key Responsibilities

Multi-Site Coverage and Relief:

• Travel between properties to provide immediate coverage for staffing shortages, peak traffic times, or other operational needs.
• Adapt to each location’s specific procedures, customer base, and operational requirements.
• Ensure smooth day-to-day operations and maintain consistent standards regardless of which property you’re assigned to.

Sales and Customer Relations

• Engage potential and existing customers in person and over the phone to meet or exceed sales and occupancy goals.
• Deliver exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Build positive relationships with customers, colleagues, and local vendors to maintain a welcoming environment.

Administrative and Financial Management

• Process payments, invoices, and handle daily financial transactions accurately.
• Monitor revenue performance by overseeing pricing, promotions, and occupancy strategies aimed at maximizing profitability.
• Manage delinquent accounts, collect outstanding payments, and follow company policies on lien laws.
• Submit timely and accurate reports (e.g., occupancy, financials, operational updates) to Area or District Manager.

Requirements

Skills Required

• Strong sales, customer service, and administrative capabilities.
• Excellent verbal and written communication skills for a diverse audience.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer applications.
• Ability to work independently in unfamiliar or changing environments while maintaining a positive, solution-focused attitude.
• Strong problem solving and organizational skills; capable of prioritizing tasks effectively.
• Professional demeanor, including appearance and interpersonal interactions.

Education and Work Experience Requirements

• High-school diploma or GED required; college coursework or degree preferred.
• Previous experience in sales, retail, or a customer-facing environment preferred.Successful completion of a background check and drug screening.
• Valid driver’s license, proof of insurance, and reliable transportation for travel between properties.

Physical Requirements

• Ability to lift and carry up to 50 lbs.
• Must be able to stand for extended periods, up to 8 hours at a time.
• Ability to communicate clearly and effectively over the phone, including speaking, listening, and responding professionally.
• Must maintain a professional appearance and project an outgoing, friendly demeanor.
• Ability to safely and successfully perform essential job functions while meeting productivity standards.
• Must maintain regular and punctual attendance in compliance with company policies and applicable federal, state, and local regulations.

Scheduling Expectations

• Position requires flexible availability to accommodate multi-site coverage.
• This position requires the flexibility to work Saturdays, occasional overtime, and as business needs dictate.
• Frequent travel between sites; mileage reimbursement will be provided as applicable.