Float Teller Fulltime

Greenfield Co-Operative Bank; Greenfield (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Greenfield Cooperative Bank is seeking a Float Teller to serve customers across branches. This role involves handling deposits, withdrawals, check cashing, and timely processing while maintaining accuracy and a courteous demeanor.

You will balance cash, perform ATM settlements, and support team needs, including Saturdays as required. The position offers exposure to diverse banking activities within a community-focused institution.

Qualifications

• High School Diploma required.
• Customer contact experience.
• Capability to perform basic math procedures.
• Excellent communication, problem solving and organizational skills.
• Demonstrated sales ability and high accuracy.

Responsibilities

• Provides efficient, courteous customer service and performs a wide variety of transactions (deposits, withdrawals, payments, check cashing, bank checks).
• Balances cash and participates in the branch settlement.
• Ensures transactions have proper documentation and regulatory compliance.
• Maintains knowledge of bank products and makes referrals as appropriate.
• Settles and balances the ATM.
• Performs clerical duties (phone inquiries, filing).
• Assists customers with problems on accounts and performs file maintenance.
• Requires work at least 2 Saturdays per month and may fill in at other offices.
• Performs other duties as needed.

Skills

Customer service

Mathematical ability

Communication skills

Sales ability

Attention to detail

Education

High School Diploma

Job description

JOB DESCRIPTION

Job Title

Float Teller

Grade

4

Department

Retail Banking

Status

Non-Exempt

Reports To

Branch Manager

Date

2026

OVERVIEW

Serves the public and promote good customer relations reflecting the Bank’s community image. Performs all duties in accordance with prescribed regulatory compliance guidelines. Processes a wide variety of transactions to service customers in conformance with established Bank policies and procedures. Floats between all GCB branches to cover absences.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Provides efficient, effective and courteous customer service. Performs a wide variety of transactions including processing deposits, withdrawals, payments, check cashing, sale of bank checks, etc.
• Ensures accuracy of actions. Balances transactions and cash and participate in the branch settlement. Performs a variety of operational tasks, e.g. check scanning, etc.
• Ensures that transactions are processed with the proper documentation in compliance with applicable laws and regulations.
• Maintains updated knowledge of the Bank’s products and services. Makes referrals as appropriate.
• Settles and balances the ATM.
• Performs a variety of clerical support duties, e.g. answer telephone inquiries, file, etc.
• Assists customers with problems on existing accounts. Perform file maintenance.
• Required to work at least 2 Saturdays per month and fill in at any office as needed.
• Performs related and unrelated duties as needed.

MINIMUM QUALIFICATIONS

High School Diploma. Customer contact experience. Capability to perform basic math procedures. Excellent communication, problem solving and organizational skills. Demonstrated sales ability. High degree of accuracy and attention to detail. Technologically proficient.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee frequently is required to walk. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

SUPERVISORY SCOPE

None

Greenfield Cooperative Bank is an Equal Opportunity Employer including Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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