Float Teller - Eastern Birmingham Region

AmFirst; Birmingham (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking financial institution as a Float Teller in the Eastern Birmingham region. This role is essential for providing exceptional service to members while processing various financial transactions, balancing cash drawers, and maintaining accurate member records. You'll be part of a team that values trust, integrity, and financial wellness, ensuring that every interaction is professional and friendly. With opportunities for growth and development, this position offers a supportive environment where you can thrive. If you are passionate about delivering outstanding service and making a positive impact in the community, this is the perfect opportunity for you.

Qualifications

• 1-12 months of related experience, preferably with cash handling.
• High school education or GED required.

Responsibilities

• Process financial transactions including deposits and withdrawals.
• Balance cash drawer and notify Head Teller of discrepancies.
• Cross-sell Credit Union services to members.

Skills

Cash Handling

Customer Service

Financial Transactions Processing

Cross-Selling Services

Education

High School Diploma or GED

Job description

Float Teller - Eastern Birmingham Region

Job Category: Regular Non Exempt

Requisition Number: FLOAT002859

Posted: January 31, 2025

Employment Type: Full-Time

Locations

Showing 2 locations:

• Roebuck
  724 Crow Drive
  Birmingham, AL 35215, USA
• Pell City
  2051 Martin Street South
  Pell City, AL 35128, USA

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same—like family. AmFirst provides growth, opportunity, and development while offering our employees an extensive benefits package.

Branches include: Trussville, Roebuck, Leeds, Pell City

Essential Functions & Responsibilities:

• Receives and processes financial transactions, including deposits, withdrawals, and loan payments; sells consignment items, cashier checks, and travelers checks to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies.
• Posts transactions to member accounts and maintains member records in accordance with all established credit union procedures and guidelines.
• Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review.
• Welcomes members and provides routine information concerning services and directs member to the appropriate department for specific information and service.
• Cross-sells Credit Union services.
• Performs a variety of miscellaneous tasks including auditing, processing night drop and ATM deposits, and handling safety deposit rental income.
• Performs other job-related duties as assigned.

Performance Measurements:

• Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
• Balance your drawer daily and accurately post transactions.
• Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
• Maintain a dependable record of attendance and timeliness.
• Maintain a professional work environment and businesslike appearance.

Knowledge and Skills:

Experience: One month to twelve months of similar or related experience. 6 months of cash handling preferred.

Education: A high school education or GED.

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may