Float Teller/CSR

FIRST COMMUNITY BANK; Columbia, Powdersville (SC, SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading financial institution in South Carolina is seeking a Float Teller/CSR to provide excellent customer service and processing transactions. The ideal candidate will possess strong cash handling skills and effective communication abilities while thriving in a collaborative environment. This role offers competitive compensation and a generous paid time-off plan, contributing to a stable and fun workplace culture.

Benefits

Competitive salary

Generous paid time-off plan

Insurance and retirement benefits

Qualifications

• Cash handling experience preferred.
• Effective oral and written communication skills.
• Ability to prioritize and multi-task.

Responsibilities

• Ensure accurate and timely processing of basic teller transactions.
• Resolve customer issues professionally or refer to appropriate staff.
• Support team sales process by identifying customer needs.

Skills

Cash handling

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

Nurturing a joyous, collaborative work culture comes naturally when your mission is supporting those who make a community thrive. From Volunteer PTO days and group service opportunities to a workplace chaplain and regular employee appreciation events,a festive spirit permeates all the ways we work, play and serve.

Named one of South Carolina’s
Best Places to Work

South Carolina Chamber of Commerce

Stable from the Start

The steady start-up that began with a pair of offices in Forest Acres and Lexington has become a thriving organization with more than 250 employees and 21 banking offices across the Midlands, Upstate and Aiken areas of South Carolina and the Augusta regionof Georgia. Much like the success of our clients, it only underscores our belief in a measured approach and steadfast commitments to long-term growth.

Opportunities for advancement abound. The First Community Bank Leadership Institute offers a formal path for aspiring employees via an 18-month program of academic and experiential learning. This, along with an emphasis on day-to-day mentorship and promotionpotential across multiple business lines and geographic markets, makes for a particularly high-achieving workforce.

We Believe

That everyone matters. That, when it comes to growth, a strong work ethic is as valuable as a shrewd financial eye. That honesty and integrity are the cornerstones of smart business. That excellence is a standard to be achieved, not a goal to be aspiredtoward. And that a spirit of service is essential to all we do.

Competitive Compensation

We offer attractive salary, insurance and retirement benefits packages.

A Better Balance

First Community employees enjoy a generous paid time-off plan and a cultural emphasis on holistic wellness.

Connected Culture

First Community offices are, above all else, fun and friendly working environments.

Float Teller/CSR

Location:Columbia, SC

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include WebCapture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral.Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Ability to lift up to 50 lbs.
• May be required to perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Adaptability to change, including cross-training for Customer Service Representative and Teller Supervisor functions.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).
• Bilingual in Spanish (a plus)

Online
Apply online for specific job openings.

By Mail
First Community Bank
Attention: Career Opportunities
P. O. Box 64
Lexington, SC 29071

Assistance is available for individuals with disabilities and those who need an alternative method for applying due to a limited ability or inability to use this online process.

First Community Bank offers a competitive salary, insurance and retirement benefits, a generous paid time off plan, and a stable and friendly working environment.

First Community Bank is an Equal Employment Opportunity employer.