Float Teller

ChoiceOne Bank; Stockbridge (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

ChoiceOne Bank in Stockbridge, MI is hiring Float Tellers to support branches in Stockbridge, Munith and Grass Lake. As a teller, you will perform transactions, deliver friendly service, and learn about banking products while rotating to different locations as needed.

The role emphasizes accuracy, confidentiality, and meeting sales/referral goals, with emphasis on compliance with bank policies and regulations.

Qualifications

• High school or GED required, with ability to perform duties listed.
• Minimum 6 months cash handling experience preferred.
• Strong communication and customer service skills required.
• Must comply with bank policies and regulatory requirements.

Responsibilities

• Handle teller transactions accurately and efficiently.
• Balance daily cash and maintain confidentiality.
• Provide world-class customer service and refer to bankers when appropriate.
• Operate teller window per policy and meet sale/referral goals.

Skills

Written and Oral Communication

Technical Skills

Quality

Quantity

Adaptability

Attendance / Punctuality

Flexibility / Dependability

Initiative

Education

High School or GED

Job description

Join Our Team at ChoiceOne Bank – Stockbridge, MI

ChoiceOne Bank is hiring Float Tellers in Stockbridge, Michigan. This is a great opportunity to start or grow your career in banking while providing excellent customer service and learning valuable cash‑handling and financial skills. The person in this position will float to branch locations in Stockbridge, Munith and Grass Lake based on the needs of the branches.

Teller

Non-Exempt - Grade Level 1

Equal Employment Opportunity

We are an Equal Employment Opportunity employer.

General Summary

The function of a teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a teller, you will provide world‑class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker.

Reports To: Assistant Branch Manager and Branch Manager

Essential Duties And Responsibilities

• Perform and follow the Bank’s policies, procedures, and customer service standards.
• Operate teller window in accordance with bank policy, balancing daily.
• Meet and exceed teller sale/referral goals.
• Process cash and non‑cash bank transactions accurately, efficiently, and with confidentiality.
• Acquire and maintain up‑to‑date knowledge of banking products, financial services, and technology.
• Develop relationships with clients and ensure customers’ awareness of services offered. Recognize clients’ needs and make referrals to bankers.
• Perform other miscellaneous duties, including night deposits, ATM balancing and service, re‑ordering and stocking supplies, answering phones, and other duties that may be required from time to time.
• Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and report any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Be familiar with and comply with all federal and state banking regulations as applicable.

Competencies

• Written and Oral Communication – Effective written and oral communication skills required, with the ability to interface with internal and external stakeholders and community partners. Has group presentation skills.
• Technical Skills – Assess your strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
• Quality – Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
• Quantity – Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.
• Adaptability – Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events.
• Attendance / Punctuality – Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Flexibility / Dependability – Is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Undertakes self‑development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Requirements

Qualifications

To perform this job successfully, an individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.

Experience and/or Education

• High School or GED.
• Minimum of 6 months cash handling experience preferred.

Physical Demands and Work Environment

Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote‑eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job‑related instructions as requested by their supervisor, subject to reasonable accommodations.