Float Teller

Beacon Credit Union; Lynchburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO & holidays

Travel opportunities

Employee discounts on loans

401(k) match & profit-sharing

Paid disability & life insurance

Training & development

Job summary

Beacon Credit Union in Lynchburg, VA is seeking a Full-time Float Teller to provide friendly service across lobby, drive-thru, and phone channels while traveling to multiple branches.

You’ll identify members’ financial needs, process transactions, meet monthly sales and service goals, and stay knowledgeable about Beacon’s products. A high school diploma and driving ability are required, with travel reimbursed as needed.

Qualifications

• Cash handling experience.
• Sales experience.
• Customer Service Experience Preferred.
• Valid Driver's License and ability to travel to assigned Beacon Credit Union branch.

Responsibilities

• Efficiently handle transactions and verbally confirm with customers to ensure needs are met.
• Report any discrepancies immediately and balance the cash drawer regularly.
• Be knowledgeable about all Beacon CU products and services.
• Suggest appropriate products and services to members.
• Support other departments and branches as needed.
• Research, troubleshoot, and resolve inquiries.
• Follow all applicable regulations, including Bank Secrecy Act, Reg CC, and Anti-Money Laundering.
• Deliver outstanding service to all members in line with credit union standards.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Ready to Travel and Thrive? Join our dynamic team as a Fulltime Float

Location: Lynchburg, VA

Ready to Travel and Thrive? Join our dynamic team as a Fulltime Float Teller, where you’ll have the flexibility to work in various branches and gain diverse experiences. Location: Lynchburg, VA

Position: Full-time Float Teller

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability, and Life Insurance
• Learning and growing in a dynamic work environment
• First-class Orientation and Training that showcases our mission and customer service standards

Role As a Float Teller at Beacon Credit Union, you'll help us live out our mission, "Dedicated to Our Members' Financial Success." Your role includes identifying members' financial needs and recommending appropriate solutions, processing transactions, and providing excellent service in the lobby, drive-thru, and over the phone. You'll ensure a positive experience for members, minimize wait times, and stay knowledgeable about all our products and services. Upholding our mission and service standards with every interaction is key. Additionally, you'll meet and exceed monthly sales and service goals.

• Travel expenses reimbursed at a set rate, Float tellers have a 'home' branch, and travel as needed to other branches such as Danville, Roanoke, Lynchburg, Madison Heights, Buena Vista etc.

Major Duties And Responsibilities

• Efficiently handle transactions and verbally confirm with customers to ensure needs are met.
• Report any discrepancies immediately and balance the cash drawer regularly.
• Be knowledgeable about all Beacon CU products and services.
• Suggest appropriate products and services to members.
• Support other departments and branches as needed.
• Research, troubleshoot, and resolve inquiries.
• Follow all applicable regulations, including Bank Secrecy Act, Reg CC, and Anti-Money Laundering.
• Deliver outstanding service to all members in line with credit union standards.

Experience

Knowledge and Skills

• Cash handling experience.
• Sales experience.
• Customer Service Experience Preferred.

Education/Certifications/Licenses

• High School Diploma or GED.
• Valid Driver's License and ability to travel to assigned Beacon Credit Union branch.