Float Medical Assistant, SAMF Admin Clinical Support, FT-1

CA_SAMC Saint Agnes Medical Center; Fresno (CA); On-site; USD 32,000 - 41,000; Full time

Job summary

Trinity Health is seeking a Back Office Medical Assistant in Fresno, CA. This role serves as the first clinical contact for patients, supporting the physician under supervision and delivering excellent patient services in person and by phone.

The MA must have a valid CPR card, strong communication, multitasking abilities, and proficiency with medical software. The position emphasizes discretion and teamwork in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent is required.
• Completion of a Medical Assistant program or two (2) years of prior experience as a Medical Assistant is required.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Exceptional verbal and written communications skills are required.
• Attention to detail, ability to multi-task and flexibility is required.
• Strong computer skills with experience and proficiency with medical systems is required.
• Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
• Knowledge of Medical Terminology is required.
• Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.

Responsibilities

• Serve as the first clinical point of contact for patients.
• Assist physician under clinical supervision when performing clinical tasks.
• Provide excellent customer/patient services via phone and in person.
• Collaborate with service staff to support direct patient services.
• Demonstrate discretion, diplomacy, and tact in patient/staff interactions.

Skills

Verbal and written communication

Attention to detail

Multi-tasking

Teamwork

Computer skills with medical systems

Knowledge of Medical Terminology

Independent work capability

Organizational skills

Education

High school diploma or equivalent

Medical Assistant program completed

Two years of MA experience

Job description

Employment Type: Full time Shift: Day Shift Description: Reporting to the Practice Manager, this position is the first clinical point of contact for SAMP patients and create the first impression of the medical office and works under the direct clinical supervision and authority of the physician when performing clinical tasks during patient care and reports to the office coordinator/shift supervisor on administrative/operational issues. The Back Office Medical Assistant is an expert at providing excellent customer/patient services via phone and in person. The employee will work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a "can do" attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions.

Requirements

• 1. High school diploma or equivalent is required.
• 2. Completion of a Medical Assistant program or two (2) years of prior experience as a Medical Assistant is required.
• 3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• 4. Exceptional verbal and written communications skills are required.
• 5. Attention to detail, ability to multi-task and flexibility is required.
• 6. Strong computer skills with experience and proficiency with medical systems is required.
• 7. Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
• 8. Knowledge of Medical Terminology is required.
• 9. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.

Pay Range

Pay Range $23.00 - $29.61

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.