Float Family Advocate

Ozarks Area Community Action Corporation (OACAC); Springfield (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical and Dental Insurance

Tuition Assistance

Family-Friendly Work Environment

Positive Team Culture

Job summary

Ozarks Area Community Action Corporation (OACAC) Head Start in Springfield, MO is seeking a dedicated Family Advocate. The role acts as a bridge between families, staff, and community resources, using a caseload approach to support enrollment, family engagement, and goal setting.

You will travel between centers as needed, build strong relationships, maintain confidential records, and collaborate with center teams to help families succeed and children thrive.

Qualifications

• High School Diploma or GED required.
• Willingness to attain a credential within 18 months of hire.
• Preferred: Degree in Social Work or related field.

Responsibilities

• Provide family support using a case management approach.
• Serve as liaison between families, staff, and community resources.
• Assist with recruitment, enrollment, and registration of children and families.
• Build and maintain positive relationships with families.
• Support family engagement and goal-setting activities.
• Maintain accurate documentation and confidential records.
• Collaborate with center staff to support program goals.
• Position begins at one location and floats between multiple centers as needed.

Skills

Effective communication

Interpersonal skills

Confidentiality

Organizational skills

Documentation

Collaboration

Multitasking

Flexibility

Education

High School Diploma or GED

Degree in Social Work (preferred)

Job description

Position Title: Float Family Advocate
Department:Head Start
Location: Springfield MO
Reports To:Area Supervisor
FLSA Status: Non-Exempt
Employment Type:Full Time

About Us

Ozarks Area Community Action Corporation (OACAC) is a nonprofit organization dedicated to reducing poverty and strengthening communities by providing services and support to individuals and families throughout the Ozarks.

OACAC Head Start provides comprehensive early childhood education, health, and family support services to children ages birth through five and their families, preparing children for success in school and life.

Position Overview

OACAC Head Start is seeking motivated team members for the position of Family Advocate. This role serves as a key connection between families, staff, community resources, and support services. The Family Advocate provides family support using a case management approach while assisting with recruitment, enrollment, and family engagement activities. Successful candidates will be relationship-focused professionals who are committed to supporting children and families.

Work Schedule

• Full-Time / Full-Year
• Monday- Friday
• Schedule may vary based on program needs

Key Responsibilities

• Provide support services to children and families using a case management approach
• Serve as a liaison between families, staff, community resources, and service providers
• Assist with recruitment, enrollment, and registration of children and families
• Build and maintain positive relationships with children and families
• Support family engagement and goal-setting activities
• Maintain accurate documentation and confidential records
• Collaborate with center staff to support program goals and family success
• Perform additional duties as assigned
• Position Begins at one assigned location for a designated period, then floats between multiple locations as needed.

Minimum Qualifications

• High School Diploma or GED
• Willingness to attain a required credential within 18 months of hire or certification in Social Services or a related field
• Minimum of 21 years of age
• Reliable transportation
• Ability to work independently and as part of a team

Preferred Qualifications

• Degree in Social Work or a related field
• Copy of transcript required with application

Required Skills and Abilities

• Effective communication and interpersonal skills
• Ability to build positive relationships with children and families
• Ability to maintain confidentiality
• Strong organizational and documentation skills
• Ability to work collaboratively with staff, families, and community partners
• Ability to manage multiple priorities and responsibilities
• Flexibility and willingness to work in multiple centers

Compensation

• Salary range: $16.57 – $19.65 per hour
• Paid Time Off and Paid Holidays
• Medical and Dental Insurance
• Tuition Assistance
• Family-Friendly Work Environment
• Positive Team Culture

Additional Information

Application Deadline:Monday August 31, 2026

Pre-Employment Requirements

• Valid driver's license
• Motor Vehicle Record (MVR) monitoring
• Family Care Safety Registry (FCSR) background check

Equal Opportunity Employer

Ozarks Area Community Action Corporation (OACAC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected status.