Flipside Beach Bar Manager

BENCHMARK; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Pyramid Global Hospitality is seeking a hands-on Beach Bar Manager for Naples Grande Beach Resort, a Signia Hilton property, on Florida's Paradise Coast. Lead premium beachfront dining and beverage service, ensuring guest satisfaction and brand standards in a dynamic outdoor setting.

Minimum 3-5 years in F&B management with strong leadership, team development, and knowledge of POS systems. The role requires outdoor work, weekend availability, and a focus on revenue growth and guest experience.

Qualifications

• Minimum 3-5 years of food and beverage management experience.
• Experience managing beachfront/beach club operations preferred.
• Strong leadership and team development skills.
• Excellent guest service and interpersonal communication.

Responsibilities

• Lead the delivery of exceptional beachfront food and beverage experiences.
• Maintain an active presence throughout the venue, engaging with guests and ensuring service standards are consistently achieved.
• Create a welcoming, energetic, and authentic beach bar atmosphere reflective of the resort's culture and brand.
• Build relationships with resort guests, local patrons, and repeat visitors.
• Anticipate guest needs and proactively resolve concerns.
• Ensure luxury standards while maintaining the relaxed character of a beachfront venue.
• Oversee all daily operations of the Flipside Beach Bar, including dining areas, bar service, beachfront seating, and guest flow.
• Coordinate with beach operations and recreation teams to ensure a seamless guest experience.
• Monitor service execution and staffing levels based on weather, occupancy, and seasonal demand.

Skills

Leadership

Guest service

Food & Beverage knowledge

Team development

Operations oversight

Tools

POS systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: Currently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort-wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination-inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service. Naples Grande Beach Resort is set among lush mangrove forests on Florida's Paradise Coast; Naples Grande Beach Resort is a 474-room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property-wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full-service spa, making it a premier destination for leisure travelers, groups and special events.

If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort.

What you will have an opportunity to do:

Guest Experience & Hospitality

• Lead the delivery of exceptional beachfront food and beverage experiences.
• Maintain an active presence throughout the venue, engaging with guests and ensuring service standards are consistently achieved.
• Create a welcoming, energetic, and authentic beach bar atmosphere reflective of the resort's culture and brand.
• Build relationships with resort guests, local patrons, and repeat visitors.
• Anticipate guest needs and proactively resolve concerns.
• Ensure all guest interactions reflect luxury hospitality standards while maintaining the relaxed character of a beachfront venue.

Operations Management

• Oversee all daily operations of Flipside Beach Bar, including dining areas, bar service, beachfront seating, and guest flow.
• Ensure proper opening, operating, and closing procedures are executed consistently.
• Maintain outlet cleanliness, organization, and presentation standards.
• Coordinate closely with beach operations and recreation teams to ensure a seamless guest experience.
• Monitor service execution and staffing levels based on weather conditions, occupancy, and seasonal demand.
• Ensure compliance with health, sanitation, safety, and responsible alcohol service standards.

Leadership & Team Development

• Recruit, train, coach, and develop front-of-house team members.
• Conduct daily pre-shift meetings and service briefings.
• Provide ongoing coaching in hospitality, product knowledge, beach service standards, and guest engagement.
• Monitor employee performance and provide regular feedback and development opportunities.
• Foster a culture of teamwork, accountability, and service excellence.
• Assist with performance evaluations, disciplinary action, and employee recognition programs.

Beverage & Revenue Management

• Drive beverage sales through product knowledge, suggestive selling, and promotional initiatives.
• Promote signature cocktails, frozen beverages, local craft beers, wine selections, and seasonal offerings.
• Collaborate with beverage leadership on menu development and beach-focused beverage programming.
• Monitor beverage costs and operational expenses.
• Ensure proper inventory controls, receiving procedures, and product security.
• Support revenue-generating events, beach activations, and seasonal programming.

Financial Management

• Manage labor productivity while maintaining exceptional service standards.
• Develop staffing schedules based on occupancy, weather forecasts, and business levels.
• Monitor daily sales performance and outlet profitability.
• Assist with budgeting, forecasting, and financial reporting.
• Control operating expenses while maximizing revenue opportunities.
• Ensure proper cash handling, POS compliance, and financial accountability.

Beach Programming & Special Events

• Support beachfront events, sunset activations, holiday programming, group functions, and resort activities.
• Coordinate food and beverage execution for special events and beach experiences.
• Partner with Recreation and Events teams to enhance guest engagement and utilization of the beach venue.
• Assist with implementing new menus, promotions, and seasonal offerings.

Hilton Systems & Technology

• Utilize Hilton-approved systems, POS platforms, labor management tools, and guest service technologies.
• Review guest feedback and operational reporting to identify opportunities for improvement.
• Ensure compliance with company technology standards and operational procedures.
• Monitor guest satisfaction metrics and service performance indicators.

What are we looking for?

Education & Experience

• Minimum 3-5 years of food and beverage management experience.
• Beach club, beachfront restaurant, resort, outdoor dining, or luxury hospitality experience preferred.
• Experience managing beverage-focused operations strongly preferred.
• Previous leadership experience supervising hourly service teams.

Knowledge & Skills

• Strong food, beverage, cocktail, beer, wine, and spirits knowledge.
• Excellent leadership and team development skills.
• Exceptional guest service and interpersonal communication abilities.
• Strong organizational and problem-solving skills.
• Understanding of labor management, inventory controls, and financial reporting.
• Ability to perform effectively in a fast-paced outdoor beach environment.
• Proficiency with POS systems, Microsoft Office, and hospitality technology platforms.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to work outdoors in varying weather conditions, including heat, humidity, and coastal environments.
• Ability to lift and carry up to 30 pounds occasionally.
• Ability to work weekends, holidays, evenings, and flexible schedules based on business demands.

Success Factors

• Delivers exceptional beachfront guest experiences.
• Drives food and beverage revenue growth.
• Maintains high service, cleanliness, and presentation standards.
• Develops engaged and high-performing team members.
• Achieves labor, cost control, and profitability objectives.
• Creates a vibrant, welcoming, and memorable beach destination atmosphere.

The Flipside Beach Bar Manager is a hands-on hospitality leader who combines operational excellence, team development, and guest engagement to create an outstanding beachfront dining and beverage experience that enhances the resort’s reputation as a premier coastal destination.

Compensation: $0.00 - $0.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.