Flight Instructor

Urban Air Adventure Parks

Lawrenceville (GA)

On-site

USD 30,000 - 50,000

Full time

14 days+

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Job summary

Urban Air Adventure Parks is seeking a highly motivated Flight Instructor to ensure safety and provide exceptional customer service in an indoor skydiving environment. The role involves training guests in flight techniques and ensuring a fun, safe experience for all. Ideal candidates will have strong customer service skills, physical stamina, and a high energy level, contributing to the overall positive atmosphere of the park.

Qualifications

Must demonstrate a high level of physical stamina and strength.
Ability to follow routine and procedure required.
Excellent oral and written communication skills.

Responsibilities

Ensure guest safety while flying in the Indoor Skydiving Tunnel.
Provide excellent customer service and coaching to guests.
Train and teach skydiving instructional classes.

Skills

Customer service experience

Coaching

Excellent communication

Safety-aware

Detail-oriented

Job description

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Job Summary

Urban Air is seeking a highly motivated candidate to take flight with us as a Flight Instructor in our award-winning indoor skydiving tunnel!

FLIGHT INSTRUCTOR

Job Summary

Urban Air is seeking a highly motivated candidate to take flight with us as a Flight Instructor in our award-winning indoor skydiving tunnel!

Responsibilities

Ensure guest safety while flying in the Indoor Skydiving Tunnel
Provide excellent customer service
Coaching
Control the Indoor Skydiving Tunnel
Sales and clean the facility
Meet and greet customers
Train and teach skydiving instructional classes
Gear up and de-gear guests
Fly guests in the Indoor Skydiving Tunnel while ensuring their safety
Coach novice and advanced flyers
Control the wind-speed of the Indoor Skydiving Tunnel
Take in-flight photographs of guests
Sell Urban Air products and services

Qualifications

Customer service experience
Superior listening & coaching skills
Friendly, upbeat, compassionate, personable
Strong team player
Safety-aware and responsible
High level of physical stamina and strength (have the ability to catch or correct movements of a person of up to 300 lbs. in the Tunnel)
Ability to follow routine and procedure
Demonstrated commitment and dedication
Must be self-starter, detail-orientated and able to organize and prioritize
Tact, discretion, and good judgment are required to maintain positive relationships with co-workers and customers
Excellent oral and written communication skills are required
Needs initiative, detail-orientation and an ability to organize and prioritize
Basic computer skills are a must
PT test is required. You must be able to do the following:

1.5 mile run in 12.5 minutes
10 pull-ups in two (2) minutes
50 push-ups in two (2) minutes
50 sit-ups in two (2) minutes

ADDITIONAL DUTIES MAY INCLUDE:

Check guests into the Park
Make guest reservations
Answer phone calls
Stock merchandise
Inventory control
Ability to work with children, adults, seniors, beginners and experts

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Snellville is an equal opportunity employer.

Seniority level