Flight Follower/Dispatcher

USA Jet Airlines; Belleville (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with employer match

Health, Dental, Vision Insurance

Paid Time Off

Job summary

USA Jet Airlines, based at Willow Run Airport in Belleville, MI, seeks a Flight Follower/Dispatcher to manage all aircraft operations under the Director of Operations, ensuring the highest levels of efficiency, safety and customer service.

The successful candidate will schedule crews, coordinate maintenance, execute flight releases, and maintain up-to-date knowledge of the General Operations Manual and FARs while supporting business needs with urgency and precision.

Qualifications

• High school diploma or GED required.
• FAR 121 Dispatch Certificate preferred.
• Experience in both 135 and 121 flight following departments preferred.
• Must maintain a valid passport (U.S. or other nation).
• Fluent English (written and spoken) required.

Responsibilities

• Schedule, assign and control aircraft utilization.
• Coordinate maintenance discrepancies with Maintenance Department.
• Schedule crews to ensure proper equipment coverage and time control.
• Execute flight releases and related documents with the pilot-in-command.
• Maintain awareness of regulatory requirements and company operating manuals.

Skills

English fluency

Time management

Teamwork

Problem solving

Microsoft Office

Education

High school diploma or GED

FAR 121 Dispatch Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

About USA JetWithin the robust framework of Ascent Global Logistics, USA Jet consistently delivers crucial time-sensitive airlift services, reinforcing the supply chains of esteemed customer partners. Based at Willow Run Airport in Belleville, MI, with over 44 years of service in domestic and U.S. to Canada, Mexico and South America cargo transportation, USA Jet is recognized as a trailblazer in the North American air cargo industry.Our Guiding PrinciplesAt the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.What You’ll DoThe Flight Follower/Dispatcher will be responsible for controlling all aircraft operations under direct authority of the Director of Operations to assure the highest level of efficiency, safety, and customer service. Reporting to the Director of Flight Following, they will exercise the functions of operational control of all flight operations and immediately advise the Director of Operations of any possible variances in the General Operations Manual, FAR’s or normal operations.Schedule, assign and control all aircraft utilization.Coordinate all maintenance discrepancies with Maintenance Department.Schedule crews to assure proper equipment coverage, utilization and time control within established policies and applicable regulations.Execute flight release and other flight documents as required with the pilot-in-command in accordance with all applicable rules and regulations.Maintain constant vigilance of restrictive meteorological conditions as they apply to company operations and advise all departments of recommended course of action as conditions dictate.Track all aircraft and crew status.Report and record all irregularities, which involve safety or emergency measures as specified in the General Operations Manual.Render such action as necessary to assist the customer’s critical needs in accordance with existing policy and agreements.Collect, disseminate, and distribute through coordination channels all information regarding Operational Control concerns.Escalate operational issues to ensure expedited resolution of airline concerns.Maintain current knowledge and understanding of all Operating Manuals and regulatory requirements pertinent to areas of responsibility and authority.Ensure regulatory procedures are in accordance with the General Operations Manual.Responsible to actively participate in USA Jet Safety Programs and SMS. Required to report all safety concerns in a timely manner. Required to ensure that they and their co-workers are performing their functions in the safest possible manner. Required to follow the standards of the Occupational Safety and Health Administration with legal authority at the location at which they are workingOther duties may be assigned.What You’ll BringHigh school diploma or general education degree (GED)FAR 121 Dispatch Certificate is preferredExperience in both 135 and 121 flight following departments is preferredMust maintain a valid passport (U.S. or other nation).Knowledge of all applicable regulatory requirements is preferredAbility to read, write and speak English fluentlyAbility to type a minimum of 30 w.p.m.Ability to work effectively in a team as well as independentlyDemonstrated ability to identify and resolve issues creativelyMust have a strong sense of urgency to time-sensitive situationsMust be able to remain calm during adverse conditionsComputer software knowledge of key Microsoft Office platforms including Microsoft Word and Excel is preferredKnowledge of the locations, and airports, of the United States, Canadian Provinces, and regions of Mexico.Successful candidates must satisfactorily complete the training, currency, and testing requirements defined in the USA Jet Flight Operations Training Manual.Successful candidates must pass an initial, and random, Drug and Alcohol screening process as required by the Federal Aviation Administration (FAA), and a fingerprint based Criminal History Records Check (CHRC) and/or Security Threat Assessment (STA) as required by the Transportation Security Administration (TSA).Ascent’s Competitive Benefits401(k) and employer matchingLife InsuranceHealth, Dental, Vision InsuranceShort- & Long-Term DisabilityPaid Time Off (PTO)Employee Assistance ProgramPaid Parental LeaveEmployee Wellness ProgramPaid HolidaysEmployee Recognition ProgramsFlexible Spending Account (FSA)Tuition ReimbursementHealth Savings Account (HSA)Overtime, Differential, Trip & Bonus PayAdditional ConsiderationsEmployment is conducted at Willow Run Airport and reliable transportation is requiredEmployment is not contingent upon vaccination statusMay be required to work near moving mechanical parts and in outside weather conditionsNoise level may be moderate