Flexible-Shift Retail Associate: Customer Experience

The TJX Companies, Inc.; Watchung (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Credit union

Employee assistance program

Job summary

TJX Companies, Inc. is seeking a store associate in Watchung, NJ to deliver a high-quality customer experience. You will engage customers, ring purchases and returns, promote loyalty programs, and maintain a clean, organized store environment.

The role supports loss prevention and adheres to safety and labor policies, with diverse duties as needed. Strong customer service skills, adaptability, and the ability to multitask are essential.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Accurately ring customer purchases/returns and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and processes for sales floor.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and upkeep and safety practices.
• Support loss prevention goals and programs.
• Other duties as assigned.

Skills

Customer service

Communication

Detail orientation

Multi-tasking

Flexible schedule

Teamwork

Retail experience

Job description

TJX Companies, Inc. is seeking a store associate in Watchung, NJ to deliver a high-quality customer experience. You will engage customers, ring purchases and returns, promote loyalty programs, and maintain a clean, organized store environment.

The role supports loss prevention and adheres to safety and labor policies, with diverse duties as needed. Strong customer service skills, adaptability, and the ability to multitask are essential.