Flexible-Shift Brewista: Customer Experience Pro

7Crew Enterprises; Duncan (OK); On-site; USD 12,000 - 18,000; Part time

Job summary

7Crew Enterprises in the United States is seeking Brewistas to join our Brew Crew. Brewistas prepare drinks, take orders, and provide uplifting interactions with customers throughout each shift in a fast-paced coffee stand.

You’ll follow shift checklists, stay on task, and clock in on time. The role requires stamina, the ability to lift up to 50 lbs, and a friendly, team-oriented attitude to deliver a warm, personalized customer experience every day.

Qualifications

• Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50 lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive-thru line.
• Can safely use a utility knife.

Responsibilities

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• Can collect payments for orders and correctly count back any change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time!
• Stays productive and proactive throughout the entire shift, even when business is slow.
• M akes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Brings their best self to work every day. Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when their shift time begins.
• Treats teammates and customers with respect and kindness.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.

Skills

Customer service

Communication

Stamina for long shifts

Safety awareness

Lifting up to 50 lbs

Job description

7Crew Enterprises in the United States is seeking Brewistas to join our Brew Crew. Brewistas prepare drinks, take orders, and provide uplifting interactions with customers throughout each shift in a fast-paced coffee stand.

You’ll follow shift checklists, stay on task, and clock in on time. The role requires stamina, the ability to lift up to 50 lbs, and a friendly, team-oriented attitude to deliver a warm, personalized customer experience every day.