Flexible Scheduling Field QA Leader — Restoration & Mitigation

PuroClean; Burlington (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Aggressive Competitive Wages

Health Insurance

Paid Time Off

Sick Pay

Paid Training for Career Advancement

Online Mobile Courses

Flexible Scheduling

Opportunity to Help People in Times of

Help People in Times of Need

Job summary

PuroClean is seeking a Project Team Leader to manage and complete jobs following our established processes. You will respond to service calls, coordinate job flow, complete documentation, supervise production work, and ensure safety and quality from start to finish.

With a focus on customer satisfaction, you will communicate with commercial, insurance, and residential clients, coach staff, and uphold our servant-based leadership culture across the franchise’s team.

Qualifications

• 3 years direct industry experience.
• Ability to lead and coach teammates.
• Attention to detail in organization and facilities.
• Record keeping and clear communication of the message.
• Strong safety awareness and teamwork.
• Ability to lift at least 50 lbs and stand for long periods.

Responsibilities

• Manage customer satisfaction and uphold brand.
• Perform production processes and supervise work.
• Develop production skills and expertise.
• Handle asset and equipment management.
• Follow brand guidelines and keep sites clean.
• Coach production staff and ensure safety.
• Coordinate with office staff and supervisors.

Skills

Leadership

Attention to detail

Multitasking

Communication

Customer service

Tools

Microsoft Office

CRM software

Job description

PuroClean is seeking a Project Team Leader to manage and complete jobs following our established processes. You will respond to service calls, coordinate job flow, complete documentation, supervise production work, and ensure safety and quality from start to finish.

With a focus on customer satisfaction, you will communicate with commercial, insurance, and residential clients, coach staff, and uphold our servant-based leadership culture across the franchise’s team.