Flexible Retail Merchandising & Customer Associate

Winners Merchants International, L.P.; United States; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation program

Bereavement leave

401(k) match

Health insurance

Dental insurance

Vision insurance

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Credit union

Referral bonuses

Job summary

TJ Maxx is seeking a customer-focused team member at our Oswego, NY store. You will assist customers, process purchases, and support daily store operations to ensure a seamless shopping experience.

The role emphasizes respectful, honest service, adherence to procedures, and participation in store-wide safety and merchandising standards. Prior retail experience is preferred for success in this busy environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Team collaboration

Retail experience

Job description

TJ Maxx is seeking a customer-focused team member at our Oswego, NY store. You will assist customers, process purchases, and support daily store operations to ensure a seamless shopping experience.

The role emphasizes respectful, honest service, adherence to procedures, and participation in store-wide safety and merchandising standards. Prior retail experience is preferred for success in this busy environment.