Customer-Driven Retail Associate & Merchandising

The TJX Companies, Inc.; City of Oswego (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

TJ Maxx in Oswego, NY is seeking a retail associate to deliver a high-quality customer experience. You will greet customers, process transactions, maintain store cleanliness, and support merchandise presentation while following company standards.

The role requires flexibility, good communication, and the ability to lift items; prior retail experience is preferred. The TJX Companies offer competitive pay, benefits, and opportunities for growth within our off-price family.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability to changes

Physical ability to lift heavy objects

Team collaboration

Retail experience preferred

Job description

TJ Maxx in Oswego, NY is seeking a retail associate to deliver a high-quality customer experience. You will greet customers, process transactions, maintain store cleanliness, and support merchandise presentation while following company standards.

The role requires flexibility, good communication, and the ability to lift items; prior retail experience is preferred. The TJX Companies offer competitive pay, benefits, and opportunities for growth within our off-price family.