Flexible Retail Associate — Customer Experience Pro

The TJX Companies, Inc.; Sugar Land (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., in Sugar Land, TX, is hiring a Retail Associate. You'll deliver friendly, efficient service and support store operations in a fast-paced off-price retail environment.

You'ill ring up purchases, promote credit and loyalty programs, assist customers, stock shelves, maintain cleanliness, and participate in safety and loss-prevention initiatives. Prior retail experience is a plus; flexible scheduling is required. Competitive hourly pay plus benefits.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors; retail experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Prepares merchandise for the sales floor following company procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures; supports shrink reduction and safety.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Lifting heavy items

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., in Sugar Land, TX, is hiring a Retail Associate. You'll deliver friendly, efficient service and support store operations in a fast-paced off-price retail environment.

You'ill ring up purchases, promote credit and loyalty programs, assist customers, stock shelves, maintain cleanliness, and participate in safety and loss-prevention initiatives. Prior retail experience is a plus; flexible scheduling is required. Competitive hourly pay plus benefits.