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Job summary
A flexible hiring company based in Atlanta is seeking a Customer Service Representative. The role involves answering customer calls, handling inquiries and complaints, and providing information on products and services. Ideal candidates are proficient in communication, can work at least 15 hours per week, and have a high school diploma. This position is perfect for anyone looking for flexible work arrangements, including students and retirees.
Qualifications
High school diploma or equivalent is required.
Proficient in relevant computer applications.
Good verbal and written communication skills are necessary.
Some experience in a call center or customer service environment is helpful.
Able to work at least 15 hours per week and maintain good attendance.
Responsibilities
Answer incoming calls and respond to emails.
Handle customer inquiries both by phone and email.
Troubleshoot problems and handle complaints.
Document all call information according to procedures.
Skills
Verbal communication skills
Written communication skills
Problem analysis
Data entry skills
Customer service principles
Education
High school diploma or equivalent
Tools
Relevant computer applications
Job description
A flexible hiring company based in Atlanta is seeking a Customer Service Representative. The role involves answering customer calls, handling inquiries and complaints, and providing information on products and services. Ideal candidates are proficient in communication, can work at least 15 hours per week, and have a high school diploma. This position is perfect for anyone looking for flexible work arrangements, including students and retirees.