Flexible In-Store Shopper for Online Orders & Pickup

Whole Foods Market, Inc; Oakland (CA); On-site; USD 29,000 - 41,000; Part time

Job summary

Whole Foods Market, Inc in Oakland is seeking an In-Store Shopper to prepare customer orders for delivery or pickup and shop the store for everyday groceries. You will support the Customer Service & E-Commerce teams and work across produce, meat, dairy, and prepared foods to fulfill orders with accuracy and speed.

The role requires a flexible schedule including weekends, early mornings, evenings, holidays, and peak seasons.

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders
• Must be 18+ years old

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Communication

Multi-tasking

Flexibility

Teamwork

Education

High school diploma or equivalent

Job description

Whole Foods Market, Inc in Oakland is seeking an In-Store Shopper to prepare customer orders for delivery or pickup and shop the store for everyday groceries. You will support the Customer Service & E-Commerce teams and work across produce, meat, dairy, and prepared foods to fulfill orders with accuracy and speed.

The role requires a flexible schedule including weekends, early mornings, evenings, holidays, and peak seasons.