Flexible-Hours Bank Teller & Customer Service Pro

S&T Bank; Armagh (Indiana County); On-site; GBP 16,000 - 23,000; Full time

Job summary

S&T Bank is seeking a customer service representative to operate the service window, assist customers with transactions, and promote the bank's services. You will balance daily transactions, provide accurate help, and refer customers to the right specialists. Flexibility around branch hours is required.

Role emphasizes building customer relationships, teamwork, and adherence to branch policies, with ongoing training and additional duties as needed.

Qualifications

• Requires a high school diploma or equivalent basic academic education.
• One to two years general experience and the successful completion of the retail training program.
• Flexible around branch hours.

Responsibilities

• Operates a customer service window and handles a variety of transactions with accuracy.
• Promotes bank services and directs customers to appropriate specialists.
• Maintains a balancing rate of 85% in line with policies.
• Contributes to branch goals and sales/service standards as outlined in the branch playbook.
• Provides night deposits, mail deposits, and safe deposit admittance as needed.
• Cultivates relationships with customers to expand banking relationships.
• Attends training sessions as required.
• Performs additional duties as needed.

Skills

Customer service

Balancing

Teamwork

Communication

Education

High school diploma

Job description

S&T Bank is seeking a customer service representative to operate the service window, assist customers with transactions, and promote the bank's services. You will balance daily transactions, provide accurate help, and refer customers to the right specialists. Flexibility around branch hours is required.

Role emphasizes building customer relationships, teamwork, and adherence to branch policies, with ongoing training and additional duties as needed.