Flexible Customer Success & Policy Support Specialist

Christie Rhyne - State Farm Agent; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Paid holidays

License reimbursement

Job summary

Christie Rhyne - State Farm Agent in McKinney, TX is seeking a Customer Service Representative to deliver outstanding service and insurance guidance. You will answer inquiries, explain policies, assist with changes, and help customers file and follow up on claims.

Join a close-knit team that values communication, accuracy, and a strong work ethic. We offer training, growth opportunities, and a balanced, supportive workplace.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Job description

Christie Rhyne - State Farm Agent in McKinney, TX is seeking a Customer Service Representative to deliver outstanding service and insurance guidance. You will answer inquiries, explain policies, assist with changes, and help customers file and follow up on claims.

Join a close-knit team that values communication, accuracy, and a strong work ethic. We offer training, growth opportunities, and a balanced, supportive workplace.