Flex Route Delivery Driver

Primo Brands; Framingham (MA); On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

Health Benefits

Retirement/Investing

Insurance

Other great benefits

Job summary

Primo Brands is hiring a Service Delivery Driver in Framingham, MA to provide premium customer service to residential, commercial, and retail customers while safely operating a CMV and upselling products. Reporting location is Framingham, MA.

The role offers CDL Class B with airbrake endorsement (where available) and a non-CDL option with comparable pay. Expect a Monday–Friday schedule with potential Saturdays based on business needs and a seasonal workload with temporary layoff protections.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• Ability to secure and/ormaintaina CDL Class B with airbrake endorsement.
• Service-oriented with strong face-to-face sales skills.
• Ability to work independently, efficiently, and in different types of weather.
• Ability to lift and carry an average of 250+ units per day, each weighing up to 60 lbs., using product handling tools as appropriate, with or without a reasonable accommodation.
• Must be able to meet the physical demands of the role including sitting, standing, walking, lifting, stooping, bending, squatting, pushing and pulling with or without a reasonable accommodation.
• Ability to climb in and out of a commercial vehicle on average 40-55 times per day.
• Ability to work an average 45-hour week or more, including variable start/end times.
• Must have the ability to obtain a DOT medical card for the purpose of working for Primo Brands.
• Must possess a clean driving record, which means: in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.
• Must be 21 years of age or older (DOT requirement).

Responsibilities

• Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT documentation on a daily basis.
• Adhere to safety policies including prohibition of using electronic devices while driving and reporting on-the-job incidents or changes in driving status.
• Be courteous, outgoing and always maintain a professional image.
• Meet each customer’s individual preference by delivering the correct products to the right location during their scheduled day and timeframe.
• Maintain necessary delivery information on all accounts including cash and receipts.
• Find opportunities to maximize efficiencies and bring actionable solutions to leadership.
• Act as a team player by supporting the team with decisions and helping others when needed.
• Provide professional water dispenser cleaning services to customers while adhering to a strict quality process.
• Adhere to pricing and promotion guidelines set forth by Primo Brands.
• Upsell additional products and services to existing customers and achieve monthly customer acquisition goals.

Skills

Customer service

Sales skills

Safety awareness

Communication

English proficiency

Education

High School Diploma, GED, or equivalent

CDL Class B with airbrake endorsement

Job description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

TheFlexible FTRoute Service Delivery Driver’sprimary responsibilities aretoprovide premium customer service to residential,commercial,and retailcustomers, accelerategrowththroughupselling,manageaccountinformation,andworksafely. This role is highlyinteractive andrequires the ability to safelyoperatea Commercial Motor Vehicle (CMV).

Reporting Location:Framingham, MA

Compensation:

CDL: $72,392 / year+ customer tips(paid weekly)

NON CDL: $67,392 / year + customer tips (paid weekly)

Start Time:Between 6 am - 7 am until workload completed

Schedule:Monday – Friday (Saturdays dependent on business needs)

This position may experience periods throughout the year when business levels areslowerand fewer work hours are available due to seasonality. While the companygenerally doesnot expect the flexible full-time program to exceed a total of90 days, the duration of each temporary layoff will depend on business volume and operational needs.During a temporary layoff, the company will continue your elected benefits (medical, dental, and vision) at the active employeerateand you will remain responsible for paying yourportionof the benefits premiums.Upon return from the temporary layoff, you will receive a one-time grossed up bonus of $250/week for each week you were on the temporary layoff.Employees are expected to remain fully prepared to return to work at any time during the temporarylayoff,and you will remain a full-time employee of Primo Brands during this period.

Benefits of working for Primo Brands:

Health Benefits:Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)

Retirement/Investing:401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidentaldeathand dismemberment

Other great benefits:Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit,FEDlogic, commuter benefits

Responsibilities

• SafetyFocus

• Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices,and complete DOTrequireddocumentationon a daily basis

• Adhere to our safety policies which includetheprohibiteduse of electronic devices while drivingandreporting any on-the-jobincidentsorchanges indriving status

• ServiceOrientation

• Be courteous,outgoingand alwaysmaintaina professional image

• Meet eachcustomer’s individual preference by deliveringthe correct products to the right location during their scheduled day andtimeframe

• Maintain necessary delivery information on all accounts including cash and receipts

• Find opportunities to maximize efficiencies and bring actionable solutions to leadership

• Act as a team player by supporting the team with decisions and helpingotherswhen needed

• Provide professionalwaterdispenser cleaning services to customerswhile adhering to a strict quality process

• Selling Skills

• Adhere to pricing and promotion guidelinesset forth byPrimo Brands

• Upselladditionalproductsand services toexistingcustomersandachievemonthly customer acquisition goals

Qualifications

• High School Diploma, GED, or equivalent work experience
• Ability to secure and/ormaintaina CDL Class B with airbrake endorsement(for applicable CDL positions)
• • Primo Brandsis a certified CDL provider and canassistyou with obtaining your Class B CDLwhere available.
• Service-orientedwith strong face-to-face sales skills
• Ability to work independently, efficiently, and indifferent typesof weather
• Ability to effectively interact withcustomers in a variety of settings
• Ability to lift and carry an average of 250+ units per day, each weighing up to 60 lbs., using product handling tools asappropriate, with or without a reasonable accommodation
• Must be able to meet the physical demands of the role including sitting, standing, walking, lifting, stooping, bending, squatting,pushingand pulling with or without a reasonable accommodation
• Ability to climb in and out of a commercial vehicle on average40-55times per day
• Ability to work an average45-hourweek or more, including variable start/end times
• Must have the ability to obtain a DOT medical card for the purpose of working forPrimoBrands
• Must possess a clean driving record, which means: in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident
• Must be 21 years of age or older (DOT requirement)

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, PrimoBrands® andSparkletts®, and flavored and enhanced brands like Splash® and AC+ION®.Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever,howeverand whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Aff…

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service.Proficiencyin English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.