Flex Associate

060 SAKS & CO LLC; Grapevine (TX); On-site; USD 23,488 - 29,370; Part time

Benefits offered by this job

Comprehensive benefits package

Employee discount

401(k) retirement plan

Job summary

060 SAKS & CO LLC in Grapevine, Texas is looking for a Customer Service Associate. In this role, you will be responsible for assisting customers in finding products, processing sales, and building customer relationships.

The ideal candidate will have retail experience, a high school diploma, and a drive for exceptional customer service. The position offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance, as well as 401(k) retirement plans.

Qualifications

• Experience in a retail or sales environment is preferred.
• Proven sales track record and results-driven mindset.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Recommend and obtain merchandise based on customer needs.
• Process sales transactions using the POS register system.
• Achieve sales and customer acquisition goals.

Skills

Retail experience

Customer service

Sales skills

Fashion knowledge

Education

High school diploma or equivalent

Tools

POS register

Ticket scanners

Job description

Salary Range: $17.05 - $21.32 per hour

What You Will Do

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Be familiar with store inventory to provide customers with best product knowledge
• Consistently greet customers and educate them on current promotions
• Foster repeat business by building relationships with customers and promoting Saks credit card
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
• Resolve customer issues through aligning to the core values of trust, integrity and respect
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns and signing fixtures and windows where needed
• Complete the markdown process with urgency and accuracy in accordance to company standards
• Participate in store programs and selling events
• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
• Adhere to Asset Protection control and compliance procedures
• Support the store’s shortage and theft awareness program through reporting methods provided by the company
• Efficiently complete tasks or special projects assigned by store leadership

What You Will Bring

• High school diploma or equivalent
• Experience in a retail, customer service, or sales environment
• Proven sales track record and results driven mindset
• Competitive drive and entrepreneurial confidence to succeed
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Flexibility to work evenings, weekends and public holidays

Benefits

• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental)
• Employee discount
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits such as critical illness, hospital and accident insurance

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.