Fleet Support Specialist

Border International; El Paso (TX); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Border International in El Paso, TX is seeking a Fleet Support Specialist to grow dealer and distributor programs while processing orders and directing fleet service repair into our centers.

The role requires 3 years of sales experience, a high school diploma, a valid driver’s license, and strong communication skills; mechanical aptitude is beneficial. Starting salary is $45,000 per year with uncapped commission potential, and benefits include health, dental, vision, and a 401(k).

Qualifications

• 3 years of sales experience required.
• High school diploma required; college education preferred.
• Valid state driver’s license; insurability standards required.
• Mechanical aptitude beneficial.
• Strong written and verbal communication skills required.
• Ability to work independently and with people.
• Highly self-motivated and goal-oriented.
• Knowledge of dealer and fleet maintenance procedures is preferred.
• Familiar with international and supplier/vendor warranty policies is preferred.

Responsibilities

• Maintaining relationships with dealers and customers by providing support with merchandising, orders, deliveries, advertising, promotions, and training.
• Must be capable of selling all aftermarket products including but not limited to parts, service, and technology products.
• Prospect for new accounts/referrals by compiling and updating a list of prospective clients to provide leads for additional business.
• Develop, implement, and maintain comprehensive account-specific growth strategies.
• Service existing accounts and communicate with clients on a regular basis. Discuss the use and features of various parts.
• Manage accounts in the CRM systems.
• Update account profiles in CRM annually for contact information and sales potential.
• Follow up on orders to ensure that customers are served promptly.
• Coordinate parts and service sales with the appropriate personnel. Advise counterperson on delivery instructions.
• Obtain orders by explaining product benefits, finding ways to enhance floor space, reviewing business plans, analyzing sales volume, introducing new products, and relaying the order to the sales desk.
• Promote products by developing discounts, seasonal offers, and other specific inducements.
• Inform management by completing reports and forwarding information on competitors.
• Accomplish sales and organization mission by completing related results as needed.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Job description

Border International provides quality service from start to finish with our fully equipped mobile service trucks and our certified technicians. We have the latest in work truck diagnostics software, OEM parts, and commercial truck repair technologies for a professional job done right.

We are seeking enthusiastic, hard‑working, customer‑oriented individuals who can work in a team environment as a Fleet Support Specialist, building sales by developing dealer and distributor programs and processing orders and directing customer fleet service repair into our service centers.

Salary: Starting at $45k per year with uncapped commission potential.

Responsibilities

• Maintaining relationships with dealers and customers by providing support with merchandising, orders, deliveries, advertising, promotions, and training.
• Must be capable of selling all aftermarket products including but not limited to parts, service, and technology products.
• Prospect for new accounts/referrals by compiling and updating a list of prospective clients to provide leads for additional business.
• Develop, implement, and maintain comprehensive account‑specific growth strategies.
• Service existing accounts and communicate with clients on a regular basis. Discuss the use and features of various parts.
• Manage accounts in the CRM systems.
• Update account profiles in CRM annually for contact information and sales potential.
• Follow up on orders to ensure that customers are served promptly.
• Coordinate parts and service sales with the appropriate personnel. Advise counterperson on delivery instructions.
• Obtain orders by explaining product benefits, finding ways to enhance floor space, reviewing business plans, analyzing sales volume, introducing new products, and relaying the order to the sales desk.
• Promote products by developing discounts, seasonal offers, and other specific inducements.
• Inform management by completing reports and forwarding information on competitors.
• Accomplish sales and organization mission by completing related results as needed.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Other duties may be assigned.

Qualifications

• 3 years of sales experience (Required).
• High school diploma (Required). College education (Preferred).
• Valid state driver’s license; must meet insurability standards (Required).
• Mechanical aptitude is beneficial (Required).
• Strong written and verbal communication skills (Required).
• Ability to work independently and deal with people (Required).
• Highly self‑motivated and goal‑oriented professional (Required).
• Good social skills and strong attention to detail (Preferred).
• Demonstrated sales ability with a successful track record (Preferred).
• Knowledge of dealer and fleet maintenance procedures and systems (Preferred).
• Working knowledge of international and supplier/vendor warranty policies (Preferred).
• Strive for respect and teamwork in the department throughout the dealership (Preferred).

Job Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Benefit Conditions

• Only full‑time employees are eligible.