Fleet Support Rep-Ship Rider III-NAS-Fallon, Nevada

V2X Inc; Fallon (NV); On-site; USD 70,000 - 90,000; Full time

Job summary

V2X Inc is seeking a NavMPS CSR -Shiprider for a pivotal role supporting Naval vessels. The selected candidate will be responsible for ensuring effective communication between the PMA-281 and Fleet NavMPS users, providing essential training, and maintaining operational efficiency across various sites.

This role requires an AS or AA degree in Computer Science or a relevant field, along with substantial experience in Defense IT systems. Candidates must hold a DOD 8570.01 certification and be physically able to lift 100 lbs.

Qualifications

• AS or AA degree in related field or military service substitution.
• Four years of experience in Defense IT systems.
• Three years experience with DoD C4ISR systems.

Responsibilities

• Act as liaison between PMA-281 and Fleet NavMPS users.
• Provide technical support for documentation and service transition.
• Maintain visibility with NavMPS users for rapid problem resolution.

Skills

24/7/365 help desk support

Technical training

Microsoft Office 365

System security monitoring

Technical advising

CANES network administration

Education

AS or AA in Computer Science, Information Systems

DOD 8570.01 certification

Certified COMPTIA Security+

Tools

Linux

Kubernetes

Diagnostic software

Job description

Overview

We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board Naval vessels for extended periods of time, including applicable work‑up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS North Island, NAS Whidbey Island, and Marlton, NJ.

Responsibilities

• Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff.
• Provide NavMPS‑specific administration/database administration advanced training for all NavMPS users.
• Assist aircrew with mission planning when using NavMPS programs.
• Maintain constant visibility with all NavMPS users to facilitate rapid response to problem resolution, training issues, and general day‑to‑day operations.
• Provide cross‑platform training and guidance to less experienced team members and team members from co‑located programs outside of the mission planning environment.
• Install and configure NavMPS software on all applicable NavMPS assets.
• Install, integrate, test and secure site‑unique software applications as approved by PMA‑281.
• Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets.
• Provide technical advice, subject‑matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions.
• Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures.
• Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities.
• Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy.
• Prepare, pre‑configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set‑up and operation, and provide remote support to deployed personnel.
• Support CM and QA practices by adhering to configuration management and change control policies and procedures.
• Maintain current knowledge of relevant and emerging technologies as assigned.

Qualifications

• Education/Certifications: AS or AA in Computer Science, Information Systems or a relevant technical discipline.
• Allowable Substitution: Military service in an IT‑related rating/MOS may substitute for an AS or AA degree.
• Four (4) years of experience in support of Defense IT systems may substitute for an AA/AS or military service in an IT‑related rating/MOS.
• Experience: At least three (3) years of experience with DoD C4ISR systems, including 24/7/365 help desk support, conducting training, on‑site technical support, and underway/deployed CVN, LSD, LHA, DDG, CVW, MAG, MEF, or USN/USMC Squadrons.
• Microsoft Office 365.
• Active TS with SCI eligibility.
• Must be physically able to lift/maneuver 100 lbs.
• DOD 8570.01 certification required.
• Certified COMPTIA Security+ or equivalent; additional certifications (especially Network+) a plus; certifications/experience in Linux and Kubernetes a plus.
• CANES network system administration experience.

Equal Employment Opportunity

At V2X, we are deeply committed to equal employment opportunity, including protection for veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core vision and values of integrity, respect, and responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace.