Fleet Support Analyst

ManpowerGroup; Atwater (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading organization in autonomous vehicle technology is seeking a Fleet Support Analyst in Atwater, CA. This role involves troubleshooting hardware and software issues, ensuring operational uptime of the fleet, and analyzing data trends. The ideal candidate has a minimum of 2 years in technical troubleshooting and excellent communication skills. The position offers a competitive pay rate and opportunities for professional growth in a collaborative environment.

Benefits

Opportunity to work with cutting-edge technology

Supportive team culture

Potential for career advancement

Collaborative environment

Qualifications

• Minimum of 2 years of experience in technical troubleshooting, preferably within automotive or transportation sectors.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent communication skills, capable of conveying complex technical information clearly.

Responsibilities

• Troubleshoot hardware and software issues in real-time.
• Capture troubleshooting details in Jira and communicate with the Fleet Support Engineering team.
• Develop and follow escalation protocols for unresolved issues.

Skills

Technical troubleshooting

Analytical skills

Communication skills

Safety commitment

Independent work

Tools

Jira

Job description

Overview

Our client, a leading organization in autonomous vehicle technology and fleet management, is seeking a Fleet Support Analyst to join their team. The role is part of the Operations Department supporting the Fleet Operations team. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive attitude.

Job Details

• Job Title: Fleet Support Analyst
• Location: Atwater, CA
• Pay Range: 44/hr
• Shift: Tue-Sat 10:00 am – 6:30 pm

Responsibilities

• Actively engage in ensuring the operational uptime of the fleet by troubleshooting hardware and software issues in real-time.
• Interface with operators and capture troubleshooting details in Jira, providing feedback to the Fleet Support Engineering team.
• Maintain shift coverage, including managing out-of-office and sick days, to ensure continuous fleet support.
• Develop and follow escalation protocols for unresolved issues, ensuring timely resolution and communication.
• Analyze telemetry data, identify root causes, and implement diagnostic procedures to resolve fleet issues efficiently.

Qualifications

• Minimum of 2 years of experience in technical troubleshooting, preferably within automotive or transportation sectors.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent communication skills, capable of conveying complex technical information clearly to diverse audiences.
• Ability to work independently, manage multiple tasks, and thrive in a fast-paced environment.
• Strong commitment to safety and adherence to quality standards.

What’s in it for me?

• Opportunity to work with cutting-edge autonomous vehicle technology.
• Collaborative environment supporting professional growth and development.
• Engagement in innovative projects that impact transportation and mobility.
• Supportive team culture emphasizing safety, quality, and continuous improvement.
• Potential for career advancement within a forward-thinking organization.

Benefits (post waiting period)

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN) is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing talent. Our expert family of brands creates value for candidates and clients across more than 75 countries and has done so for over 70 years. We are recognized for our diversity and were named one of the World\'s Most Ethical Companies for the 14th year in 2023.