Fleet Supervisor

Pet Food Experts Inc; Denver (Lancaster County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Benefits

Retirement Savings with Employer Match

Flexible Time Off

Paid Parental Leave

Company-Paid Life & Disability Ins.

Health & Dependent Care FSAs

Pet Perks & Discounts

Extra Voluntary Benefits

Employee Assistance Program

Job summary

Pet Food Experts is seeking a Fleet Supervisor to oversee daily transportation operations at the Denver PA and Orrville OH distribution centers. You will lead routing, dispatch, fleet maintenance, and driver performance, ensuring safety and compliance with DOT/FMCSA standards while coordinating with warehouse and corporate teams.

The role requires 3–5 years of management experience, strong leadership, and proficiency with Google Suite and Omnitracs.

Qualifications

• 3-5 years management experience in transportation or fleet operations.
• Proven leadership skills with the ability to coach and engage drivers and staff.
• Strong working knowledge of FMCSA regulations, DOT compliance, HOS rules, and safety practices.
• Excellent problem solving and route planning skills with data-driven decision making.
• High attention to detail and strong organizational follow-through.
• Ability to manage multiple tasks, adapt to changing priorities, and stay composed under pressure.
• Proficient in Google Suite, Omnitracs, and transportation dispatch and compliance tracking systems.
• Clear and professional verbal and written communication skills.
• Strong customer service focus and ability to resolve service issues.
• Ability to influence cross-functional partners and reinforce a positive culture.
• Ability to work a flexible schedule, including occasional weekends and on-call.
• Bachelor’s Degree preferred OR equivalent combination of experience and training in transportation/fleet operations and safety management.

Responsibilities

• Oversee routing, dispatch, and fleet maintenance at Denver PA and Orrville OH DCs.
• Ensure DOT and FMCSA compliance and adherence to safety standards.
• Supervise drivers and local dispatch staff.
• Maintain vehicle maintenance records; coordinate service with providers.
• Ensure driver qualification files and drug/alcohol testing are compliant.
• Monitor route performance and conduct semi-annual efficiency reviews.
• Lead driver onboarding and training with corporate support.
• Lead safety meetings and promote safety culture.
• Address risk management reports and implement corrective actions.
• Collaborate with DC Manager and Transportation Director on expenses and equipment needs.
• Respond to transportation-related emergencies 24/7 and coordinate with Customer Experience and Sales on delivery issues.
• Participate in quarterly and annual site visits with leadership.

Skills

Leadership

Route planning

Data interpretation

Problem solving

Communication

Customer service

Cross-functional collaboration

Flexible scheduling

Attention to detail

Education

Bachelor's Degree preferred or equivalent in transportation/safety or related field

Tools

Google Suite

Omnitracs

Transportation dispatch systems

DOT/FMCSA compliance tooling

Job description

Description

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

What You’ll Do

The Fleet Supervisor is responsible for overseeing the daily transportation operations at our Denver, PA and Orrville, OH distribution centers. This leader ensures the safe, compliant, and efficient execution of all routing, dispatch, fleet maintenance, and driver performance activities. The role requires close collaboration with the warehouse team, corporate transportation and compliance functions, and customer service to ensure best-in-class delivery execution that supports our customers and protects the Pet Food Experts (PFX) brand.

Schedule: Monday - Friday

Compensation: $75,000 - $90,000 DOE

• Manage all transportation operations at the Denver PA and Orrville OH Distribution Center, including routing, dispatching, fleet maintenance, safety, driver performance, and customer service follow-up.
• Ensure compliance with DOT and FMCSA regulations, and PFX company policies, procedures, and safety standards.
• Supervise and support fleet drivers and any local dispatch or transportation support staff.
• Maintain accurate vehicle maintenance records; coordinate routine and unscheduled service in collaboration with leasing providers.
• Partner with the Transportation Compliance Specialist to ensure driver qualification files, logs, and Drug & Alcohol testing programs are complete and compliant.
• Monitor route performance (weight, stops, miles) and conduct local route optimization at least every 6 months to identify cost‑saving and efficiency opportunities.
• Conduct routine on‑road safety ride‑alongs and performance assessments for drivers.
• Lead local driver onboarding and ongoing training initiatives, partnering with corporate where needed.
• Coordinate and lead safety meetings (at least once annually), and reinforce a culture of safety across all transportation activities.
• Monitor and address risk management reports related to accidents, near misses, or violations; implement corrective actions in partnership with local leadership and corporate.
• Partner with the DC Manager and corporate Transportation Director to analyze transportation expenses, address equipment needs, and resolve delivery or driver concerns.
• Respond to transportation‑related emergencies or incidents on a 24/7 rotational availability basis.
• Serve as a liaison with Customer Experience and Sales to resolve any delivery‑related complaints or issues impacting service or brand reputation.
• Participate in quarterly and annual site visits with corporate Transportation leadership.

Requirements

• 3-5 years or management experience
• Proven leadership skills with the ability to coach, motivate, and engage drivers and transportation support staff.
• Strong working knowledge of FMCSA regulations, DOT compliance, HOS rules, and safety management practices.
• Excellent problem‑solving and route planning skills, with ability to interpret data and drive decisions through KPIs.
• High attention to detail and strong organizational follow‑through.
• Ability to manage multiple tasks, adapt to changing priorities, and maintain composure under pressure.
• Proficient in Google Suite, Omnitracs, and transportation dispatch and compliance tracking systems.
• Clear and professional verbal and written communication skills.
• Strong customer service focus and ability to resolve service issues effectively.
• Ability to influence cross‑functional partners and reinforce a positive culture.
• Ability to work a flexible schedule, including occasional weekends and on‑call response.
• Bachelor’s Degree preferred OR equivalent combination of experience and training in transportation/fleet operations and safety management.

Benefits and Perks of Being Part of the PFX Pack!

• Competitive Pay – Because your hard work should be rewarded!
• Comprehensive Health Benefits – Medical, dental, and vision to keep you feeling your best.
• Retirement Savings with Employer Match – Helping you invest in your future.
• Flexible Time Off – Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!
• Paid Parental Leave – Support for growing families (two‑legged and four‑legged!).
• Company‑Paid Life & Disability Insurance – We’ve got your back, no matter what.
• Health & Dependent Care FSAs – Because budgeting for wellness should be easy.
• Pet Perks & Discounts – Exclusive savings on the best pet products!
• Extra Voluntary Benefits – Convenient options for additional coverage, deducted straight from payroll.
• Employee Assistance Program (EAP) – Mental health, financial wellness, and more—because life happens.

Ready to Join the Pack?

Pet Food Experts is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, age, sex, gender identity, sexual orientation, marital status, disability, military status, or any protected characteristic.

All employment offers are contingent on passing a criminal background check.