Fleet Shop Technician (2nd Shift)

Cashman Equipment Co.; Chandler (AZ); On-site; USD 36,000 - 66,000; Full time

Job summary

Empire Southwest is seeking seasoned shop and field technicians with experience in heavy equipment dealerships. The role focuses on troubleshooting and repairing medium and heavy-duty fleet vehicles, including service trucks and cranes, in a shop environment.

You will diagnose electrical, powertrain, hydraulic, and body systems using OEM diagnostic tools such as IDS FDRS and Cummins Insite. Strong emphasis on safety and equipment knowledge is required.

Qualifications

• High school diploma or GED required.
• Minimum of 6 months related experience.
• Ability to communicate in English (speak/read/write).
• Must be able to use diagnostic tools and equipment.
• Must own and maintain required personal tools.
• Safety awareness and adherence to policies.

Responsibilities

• Troubleshoot, diagnose, repair, recondition, and service Empire's fleet in a shop setting.
• Prepare service reports and manage repair costs.
• Maintain client relations and support marketing objectives.
• Work safely and comply with company policies and standards.
• Travel to remote locations as needed and perform other duties as assigned.

Skills

Verbal & Written Communication

Diagnostic tools

Diagnostic equipment

Professional conduct

Teamwork

CAT machinery knowledge

Attendance

Education

High School Diploma/GED

Tools

IDS FDRS

Cummins Insite

Provin CAD/Scanner tools

Job description

Posted Monday, July 27, 2026 at 10:00 AM

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world.

We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California.

Experience:

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Own and maintain required personal tools.

Strongly Preferred:

• At least five years heavy equipment technician experience, preferably in a dealership environment.

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

Job Details:

Shift

2nd Shift

Location

In Shop

Schedule

Work schedule to be provided by leader.

Salary Range

$25.80 - $48.36 Per Hour

Job Summary:

Troubleshoot, repair, recondition, and service Empire's medium and heavy-duty fleet. This includes medium and heavy-duty service trucks, heavy haul trucks, freight trucks and lube trucks. You will be performing preventative maintenance, troubleshooting and repairing truck systems, electrical, powertrain, drive train, hydraulic, body systems, cranes and compressors in a shop environment. You must be able to identify and evaluate root cause failures using electronic tools, schematics and other troubleshooting methods. Experience with Cummins px9, isx15, and 6.7 power stroke is preferred. Experience with Duramax engines is recommended as well as operating OEM diagnostic equipment such as IDS FDRS, and Cummins Insite.

Essential Functions:

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep in good clean orderly condition.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

Additional Responsibilities:

• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

Knowledge Skills and Abilities:

• Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Basic computer and internet knowledge required, as well as knowledge in operating scanning/diagnostic tools.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Knowledge of CAT machine components and systems.
• Must have acceptable attendance to meet all company standards and requirements.

Education and Experience:

• High school diploma or General Education Degree (GED).
• Minimum of 6 months related experience.
• Completion of eTRAIN test evaluation.
• Must be able to communicate (speak, read, comprehend, write) in English.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms climb or balance, and stoop or kneel.
• The employee is regularly required to lift and/or move up to 60 pounds.
• Specific vision abilities required by this job include close, distance, and peripheral vision.
• May be required to operate a forklift with appropriate certification(s).
• This position is designated as a "Safety-Sensitive Position".A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually loud.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here:

The pay transparency policy is available here:

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [e-mail] and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment