Fleet Service Specialist

CBRE Group, Inc.; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

CBRE Group, Inc. is seeking a Field Service Specialist to perform hands-on installation, troubleshooting, and validation of equipment at client sites in the Phoenix area.

The role serves as the frontline resource, ensuring all fieldwork aligns with SOPs, quality benchmarks, and safety standards while maintaining high productivity across multiple locations. The position requires 75-100% travel and frequent movement between project sites, with extended stays near active job locations.

Qualifications

• 2+ years of hands-on field service, installation, or technical experience.
• Strong mechanical/electrical/technical troubleshooting skills.
• Ability to work independently in dynamic field environments.
• Willingness to travel extensively and operate in variable site conditions.
• Experience following structured SOPs and safety requirements.

Responsibilities

• Perform on-site installation and configuration of equipment and systems.
• Execute troubleshooting and repairs to resolve technical issues in real time.
• Conduct testing and validation to confirm system functionality post-install.
• Follow strict SOP adherence to ensure consistency and quality outcomes.
• Complete service documentation and reporting for each installation.
• Maintain tools, equipment, and on-hand inventory of parts.
• Provide on-site client interaction and basic training on installed systems.
• Identify and escape field risks, delays, or technical challenges.
• Support continuous install throughput targets across assigned sites.
• Collaborate with FSM and Program teams to optimize execution.

Skills

Field service

Installation

Troubleshooting

SOP compliance

Safety protocols

Customer interaction

Job description

Role Summary

The Field ServiceSpecialist is responsible for hands-on installation, troubleshooting, andvalidation of equipment at client sites.

This role serves as the frontline execution resource, ensuring all fieldwork is completed according to defined SOPs, quality benchmarks, and safetystandards while maintaining high productivity across multiple locations.

Key Responsibilities

• Perform on-site installation and configuration of equipment and systems.
• Execute troubleshooting and repairs to resolve technical issues in real time.
• Conduct testing and validation to confirm system functionality post-install.
• Follow strict SOP adherence to ensure consistency and quality outcomes.
• Complete service documentation and reporting for each installation.
• Maintain tools, equipment, and on-hand inventory of parts.
• Provide on-site client interaction and basic training on installed systems.
• Identify and escape field risks, delays, or technical challenges.
• Support continuous install throughput targets across assigned sites.
• Collaborate with FSM and Program teams to optimize execution.

Travel Expectations

• 75–100% travel required (full deployment model).
• Continuous movement between project sites (regional or nationwide).
• Extended stays near active job locations (weeks at a time typical).
• Flexibility for:
  • Night/weekend work.
  • Accelerated schedules tied to client deadlines.

Qualifications

• 2+ years of hands-on field service, installation, or technical experience.
• Strong mechanical/electrical/technical troubleshooting skills.
• Ability to work independently in dynamic field environments.
• Willingness to travel extensively and operate in variable site conditions.
• Experience following structured SOPs and safety requirements.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equalemployment opportunity to all qualified applicants regardless of race, color,religion, national origin, sex, sexual orientation, gender identity, pregnancy,age, citizenship, marital status, disability, veteran status, political belief,or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of allcurrent and prospective employees and recognizes how every employee contributesto our company’s success. CBRE provides reasonable accommodations in jobapplication procedures for individuals with disabilities. If you requireassistance due to a disability in the application or recruitment process,please submit a request via email at [e-mail] or viatelephone at [phone] (U.S.) and [phone] (Canada).

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).