Fleet Service Manager - Uptime & Growth Leader

Allegiance Fire and Rescue; Connecticut; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401(k) with company match

Paid time off

Job summary

Allegiance Trucks in North Franklin, CT is seeking a Service Manager to lead the service department for a fleet of medium and heavy‑duty diesel trucks, including Pierce fire trucks.

You will focus on maximizing uptime, reducing costs, and supervising technicians and staff while ensuring high customer satisfaction and safety compliance. A strong track record in automotive/trucking management is essential.

Qualifications

• Must demonstrate a proven track record of meeting and exceeding sales goals.
• Minimum high school diploma or GED required.
• 5–7 years automotive/trucking management experience preferred.
• Valid driver's license with clean MVR.

Responsibilities

• Oversee daily operations of a service department handling a fleet of medium and heavy‑duty diesel trucks.
• Maximize vehicle uptime while controlling maintenance and repair costs.
• Supervise diesel technicians and administrative staff.
• Process warranty claims and recoveries.
• Manage service requests from truck leasing customers with urgency and professionalism.
• Build and maintain relationships with vendors and customers.
• Assist in preparing the annual business plan and budget.

Skills

Sales goals

High school diploma or GED

Management experience

Valid driver's license

Education

High school diploma or GED

Tools

None

Job description

Allegiance Trucks in North Franklin, CT is seeking a Service Manager to lead the service department for a fleet of medium and heavy‑duty diesel trucks, including Pierce fire trucks.

You will focus on maximizing uptime, reducing costs, and supervising technicians and staff while ensuring high customer satisfaction and safety compliance. A strong track record in automotive/trucking management is essential.