Fleet Service Advisor

JEA; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

JEA in Jacksonville, FL is seeking a Fleet Maintenance Coordinator to plan and oversee vehicle and equipment maintenance for a large fleet. You will schedule, track work orders, coordinate repairs with vendors, and ensure compliance with safety and regulatory standards.

Applicants should have a high school diploma and 3+ years in fleet maintenance coordination, with experience in fleet management systems and strong customer service skills.

Qualifications

• High school diploma or equivalent required.
• 3+ years experience in fleet maintenance coordination or related.
• Experience with fleet management systems and repair coordination.

Responsibilities

• Schedule maintenance, repair, inspection, and servicing of vehicles and equipment.
• Create, prioritize, and close work orders in the fleet management system.
• Coordinate vehicle and equipment repairs with internal staff, vendors and customers.
• Monitor preventive maintenance schedules and contact operators to coordinate service.
• Maintain repair orders, labor charges, vendor invoices, and maintenance documentation.
• Communicate repair status and availability to internal customers and management.
• Identify parts required for repair and source across multiple vendors.
• Ensure regulatory, environmental, and safety compliance.
• Provide technical assistance and training on work order procedures and fleet systems.
• Enforce safety rules and safe work practices.
• Perform other job-related work as assigned.

Skills

Fleet maintenance

Customer service

Repair coordination

Work order coordination

Education

High school diploma or equivalent

ASE Service Consultant Certification (preferred)

Tools

Fleet management systems

Job description

Under general supervision coordinates, schedules, monitors and administers the maintenance, repair, inspection and servicing of vehicles and associated equipment to ensure operational readiness, preservation, regulatory compliance and availability. Job requires working knowledge of fleet maintenance operations, preventive maintenance programs, repair coordination practices, computerized fleet management systems, parts purchasing and sourcing, and customer service principles sufficient to perform a broad range of technical and administrative activities. Although guidelines are available for handling various situations in this job, not every situation can be identified and a solution developed in advance. Judgment is required in interpreting, analyzing and adapting methods, techniques and procedures to specific operational needs or problems. Solves routine or recurring service coordination and customer support issues and identifies and suggests solutions to more complex maintenance, scheduling, vendor or repair concerns. Work is reviewed upon completion for accuracy, effectiveness and compliance with instructions, policies and established procedures. Regular contact with others inside the work group, internal customers, vendors and maintenance personnel is required to plan, coordinate or advise on work efforts, communicate repair status or resolve operational problems.

• Schedules the maintenance, repair, inspection, and servicing of vehicles and associated equipment.
• Creates, prioritizes, and closes work orders within the fleet management system.
• Coordinates vehicle and equipment repairs with internal maintenance personnel, vendors and internal customers.
• Monitors and tracks preventive maintenance schedules and contacts vehicle operators to coordinate required service.
• Utilizes fleet management system to maintain repair orders, labor charges, vendor invoices and maintenance documentation such as service histories, warranty information and associated reports, and to monitor asset utilization, maintenance trends, downtime and operational performance.
• Communicates repair status, estimated completion times, and equipment availability to internal customers and management.
• Identifies parts required for repair, sources parts required across multiple vendors, and picks up and delivers emergency or time-sensitive orders.
• Assists in evaluating maintenance costs and recommending cost-effective repair solutions.
• Coordinates outsourced repairs and specialty maintenance services with vendors and manufacturers.
• Ensures proper documentation and compliance with regulatory, environmental and safety requirements.
• Makes recommendations for improvements in fleet maintenance operations, scheduling processes, preventive maintenance programs, and customer service delivery.
• Provides technical assistance and training related to work order procedures, fleet systems, and maintenance coordination processes.
• Maintains tools, office equipment, and fleet management equipment in safe and proper working condition.
• Enforces safety rules, encourages safe work practices, and ensures unsafe conditions and behaviors are corrected.
• Performs other job-related work as assigned.

High school diploma or equivalent and three (3) years of experience in fleet maintenance coordination, automotive service advising, vehicle maintenance administration, fleet operations support or related work involving vehicle and equipment maintenance activities for a fleet of at least 100 vehicles.

Note: Twelve (12) semester hours of college level coursework in business mathematics, accounting, technical writing, English, automotive technology, data processing/computer science or related field may be substituted for one (1) year of the required experience.

A valid driver's license is required prior to employment and must be maintained during employment in this classification. ASE Service Consultant Certification is preferred.

The starting pay for this position is $25.98.

Physical Requirements

Sitting
Up to 6 hours per day

Lifting
Up to 2 hours per day

Walking
Up to 6 hours per day
Up to 50 max. pounds

Standing
Up to 4 hours per day

Pushing
Up to 2 hours per day

Bending
Up to 2 hours per day
Up to 50 max. pounds

Squatting
Up to 1 hour per day

Pulling
Up to 2 hours per day

Stooping
Up to 2 hours per day
Up to 50 max. pounds

Reaching
Up to 2 hours per day

Climbing
Up to 2 hours per day

Balancing
Up to 1 hour per day

Stairs
Up to 1 hour per day

Twisting
Up to 2 hours per day

Ladder
Up to 1 hour per day

Crawling
Up to 1 hour per day

Step-stool
Up to 1 hour per day

Kneeling
Up to 1 hour per day

Excessive heat
Up to 8 hours per day

Typing
Up to 4 hours per day

Excessive cold
Up to 8 hours per day

Data Entry
Up to 4 hours per day

Dust
Up to 8 hours per day

Humidity
Up to 8 hours per day

Loud Noise
Up to 8 hours per day

Hands in Water
Up to 1 hour per day

Unusual Hearing Or Vision Demands
None

Other Physical Demands Or Notes
JEA employees should not attempt to lift, pull or push a load in excess of 50lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position. Outdoor walking in non-paved areas. Climbing on and off vehicles and equipment.

Work Locations

225 N Pearl Street

Job Posting

Nov 3, 2026, 3:40:36 PM

Closing Date

Nov 17, 2026, 11:59:00 PM