Fleet Safety & Compliance Coordinator

NOW Courier Inc.

Indianapolis (IN)

On-site

USD 65,000 - 85,000

Full time

25 hours ago

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Benefits offered by this job

Competitive compensation

Health care and 401k/profit sharing

Job summary

NOW Courier Inc. is seeking a Fleet Safety & Compliance Coordinator in Indianapolis, IN to support the Fleet Services Manager. The role focuses on DOT, FMCSA, and internal safety policy adherence, monitoring driver compliance, and assisting with fleet inspections and training.

On-site position with a strong emphasis on safety culture. Ideal candidates have foundational DOT knowledge, HOS requirements, and proven abilities in investigations, coaching, and safety analytics.

Qualifications

Knowledge of FMCSA/DOT regulations and safety practices.
Experience managing driver qualification files and audits.
Familiarity with DOT compliance programs and CSA scores.
Safety certifications are preferred (CSP/CDS).
Experience with ELD systems and telematics is a plus.
Strong investigative, analytical, and problem-solving skills.
Excellent communication and training abilities.
Ability to influence safety behaviour across teams.

Responsibilities

Maintain DOT and FMCSA compliance requirements.
Manage driver qualification files and renewal tracking.
Monitor Hours of Service (HOS) compliance and CSA scores.
Administer drug and alcohol testing programs.
Lead driver onboarding and safety education.
Coordinate with insurers; conduct root-cause analysis of incidents.
Investigate accidents and implement prevention initiatives.
Lead safety committees and safety training sessions.
Maintain contractor compliance files (Openforce/onboarding).
Monitor safety KPIs and safety data (telematics/ELD).
Prepare safety reports and participate in audits/inspections.

Skills

FMCSA regulations

DOT compliance

driver qualification files

CSA scores/audits

safety certifications (CSP/CDS)

ELD/telematics/safety analytics

investigation and root-cause analysis

training and coaching

communication and stakeholder mgmt

organization and detail orientation

Education

Associate's degree in Transportation/Logistics/Business Administration/Occupational Safety

Job description

Manage claim reporting processes

The Fleet Safety & Compliance Coordinator supports the Fleet Services Manager in maintaining compliance with all applicable Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), company safety policies, and operational standards. This position plays a key role in monitoring driver compliance, promoting safe driving behaviors, assisting with fleet inspections, supporting driver onboarding and training efforts, and helping maintain a culture of safety throughout the organization.

The ideal candidate will possess a foundational understanding of DOT regulations, Hours of Service (HOS) requirements, driver qualification standards, and transportation safety practices. Strong communication, organizational, and coaching skills are essential.

Essential Duties and Responsibilities: Duties include, but are not limited to:

Regulatory Compliance Management

Maintain DOT and FMCSA compliance requirements
Manage driver qualification files
Monitor Hours of Service (HOS) compliance
Administer drug and alcohol testing programs
Maintain CSA scores and address deficiencies
Ensure audit readiness for DOT reviews and inspections

Driver Safety Management

Conduct driver onboarding and safety orientation
Deliver driving and ongoing safety education
Monitor driver safety performance and scorecards
Conduct coaching and corrective action programs
Reinforce safe operating behaviors and expectations

Risk Management & Claims

Investigate accidents and incidents
Manage claim reporting processes
Coordinate with insurance providers
Conduct root cause analysis
Implement accident prevention initiatives
Identify and mitigate recurring risk trends

Safety Training

Conduct new driver safety orientation
Deliver defensive driving training
Provide ongoing safety education programs
Ensure training completion and compliance

Independent Contractor Compliance

Verify licenses, insurance, and registrations
Track compliance expirations and renewals
Maintain contractor compliance files
Manage Openforce and onboarding compliance requirements
Ensure customer‑specific compliance standards are met
Monitor ongoing IC qualification status

Risk Management & Claims

Investigate accidents and incidents
Manage claim reporting processes
Coordinate with insurance providers
Conduct root cause analysis
Implement accident prevention initiatives
Identify and mitigate recurring risk trends

Safety Reporting & Continuous Improvement

Monitor fleet safety KPIs
Track telematics, dash camera, and ELD data
Conduct safety audits and inspections
Lead safety committees and improvement initiatives
Review compliance trends and recurring issues
Report safety performance metrics to leadership

Administrative Responsibilities

Maintain safety and compliance records, reports, and documentation
Prepare safety‑related reports and metrics for management review
Support audits, investigations, and compliance reviews as assigned
Assist with special projects and other duties related to fleet safety and compliance

Requirements

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Education and/or Experience:

Associate's degree in Transportation, Logistics, Business Administration, Occupational Safety, or a related field preferred. Equivalent combinations of education, transportation experience, fleet operations experience, or DOT compliance experience will be considered.

Other Skills and Abilities:

Strong knowledge of FMCSA and DOT regulations
Experience managing driver qualification files
Experience with audits and CSA scores
Safety certifications (CSP/CDS) are preferred
Experience with ELD systems, telematics, and safety analytics tools
Excellent investigation, problem‑solving, and analytical skills
Strong communication and training abilities
Ability to influence and drive behavioral change across teams
Highly organized and detail oriented
Resourceful and creative
Analytical skills and problem‑solving ability
Ability to adhere to time and attendance policies
Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees
Skillfully convey information on a wide range of topics to a diverse target audience
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications
Ability to be assessable to contractors and employees as determined by department standards
Ability to handle confidential information
Maintain regular and punctual attendance
Effective prioritization and time management skills
Ability to work in a fast‑paced, high‑pressure, deadline driven environment
Strong initiative to strive for continuous accuracy, quality, and timeliness of information
Ability to manage multiple projects and tasks simultaneously
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory
Must have and maintain a verifiable Driver's License, demonstrated safe driving record, and remain insurable through the company's liability insurance carrier as applicable

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three‑dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on‑site. While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.

Benefits

As an award‑winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.

We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.