Fleet Quality & Compliance Specialist

Connect-Force; East Chicago (IN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Life insurance

Disability coverage

Employee assistance programs

Wellness programs

Employee discounts

Job summary

Connect-Force in Hammond, IN is seeking a Fleet Quality & Compliance Coordinator to monitor loading, ensure safety, and uphold high quality standards across daily transportation operations.

You will work directly with drivers and operations teams to ensure regulatory compliance, safe handling, and customer satisfaction, with opportunities to influence processes and safety culture on-site.

Qualifications

• At least one year of experience in transportation, trucking, fleet operations, quality control, or a related field.
• Familiarity with DOT and FMCSA regulations is highly desirable.
• Experience with vehicle inspections, transportation safety, cargo securement, or loading/unloading operations.
• Strong communication and relationship-building skills.
• Excellent attention to detail and the ability to identify potential issues.
• Comfortable working in a fast-paced, operational environment.
• Ability to make sound decisions and solve problems independently.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Strong documentation, reporting, and organizational skills.
• College degree or equivalent relevant work experience.
• Willingness to travel occasionally to customer or operational sites.

Responsibilities

• Make Quality a Priority: Monitor vehicle loading and unloading operations to ensure safe handling, proper securement, and damage prevention.
• Work Directly With Drivers: Build positive relationships with professional transportation operators while providing guidance on quality and safety expectations.
• Keep Operations Compliant: Conduct field inspections and audits to ensure transportation activities follow customer requirements, company procedures, and applicable regulations.
• Identify Problems Before They Happen: Recognize potential quality or safety concerns and work with drivers and operations teams to correct them.
• Support Safe Transportation: Review loading practices, equipment conditions, and pre-trip inspection procedures.
• Document Your Findings: Complete inspection reports, maintain accurate records, and communicate results to management.
• Help Improve Processes: Identify opportunities to improve operational efficiency, reduce vehicle damage, and strengthen overall quality standards.
• Collaborate With the Team: Work closely with drivers, operations personnel, customers, and leadership to resolve issues and maintain service expectations.

Skills

Attention to detail

Communication skills

Relationship-building

Decision making

Problem solving

Education

College degree or equivalent

Tools

Microsoft Office

Job description

Connect-Force in Hammond, IN is seeking a Fleet Quality & Compliance Coordinator to monitor loading, ensure safety, and uphold high quality standards across daily transportation operations.

You will work directly with drivers and operations teams to ensure regulatory compliance, safe handling, and customer satisfaction, with opportunities to influence processes and safety culture on-site.