Fleet Parts Specialist — Customer & Sourcing Expert

NAPA; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with match

NAPA discount

Tuition reimbursement

Job summary

NAPA in Chicago is seeking an Automotive Parts Specialist to help source and provide parts for fleet customers, leveraging parts knowledge to assist teammates and customers.

You will ensure parts availability, ask questions to confirm correct parts, and deliver outstanding service in a fast-paced environment. A background in auto parts or related tinkering is preferred, with room to grow within the NAPA family.

Qualifications

• Genuine interest in helping fleet customers with parts and service needs.
• Experience in automotive industry or willingness to learn auto parts.
• Strong verbal and written communication with empathy for customers.
• Ability to work around an airport environment in a shop setting.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist team members and answer customer questions.
• Deliver outstanding customer service and inform customers on part availability.
• Ask targeted questions to ensure correct parts are researched and sourced.

Skills

Parts knowledge

Customer service

Communication skills

Airport environment experience

Education

High School Diploma or GED

Technical or Trade school courses

Job description

NAPA in Chicago is seeking an Automotive Parts Specialist to help source and provide parts for fleet customers, leveraging parts knowledge to assist teammates and customers.

You will ensure parts availability, ask questions to confirm correct parts, and deliver outstanding service in a fast-paced environment. A background in auto parts or related tinkering is preferred, with room to grow within the NAPA family.