Fleet Operations Specialist - London

Creandum; Houston (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Voi in London seeks a Fleet Specialist to maintain and repair scooters and support the field team in daily operations. You will handle battery swaps, on-site diagnostics, and keep vehicles in top condition to ensure efficient service delivery.

You will operate in a fast-paced environment, coordinating logistics, driving a company e-van, and adhering to safety and insurance requirements. DBS checks may be required as part of recruitment.

Qualifications

• Mandatory: driving licence – full UK licence held 12+ months, with no more than 6 points and no major offences.

Responsibilities

• Maintain and repair scooters and support field team on ground.
• Manage logistics of collecting/providing Voi scooters.
• Replace batteries and perform on-site scooter repairs.
• Diagnose and repair damaged vehicles; recycle/dismantle irreparable units.
• Assist with acceptance, packaging and delivery of new vehicles and batteries to warehouse.
• Support on-site team by identifying damaged vehicles, clearing spaces, and setting up fallen vehicles.

Skills

Full UK driving licence

Job description

Your mission at Voi

For the position as a Fleet Specialist, you'll have the possibility of working in two different areas, depending on workload and suitability. We have our mechanical team, where you will be responsible for the maintenance and repair of our vehicles. This means keeping our scooters in top shape and provide strong support to our team on the ground. We also have our In field team, where you'll be utilising our vans to perform different tasks in the London area, making sure our operations runs as efficiently as possible. Here are some exciting tasks awaiting you as a Fleet Specialist:

• Ensuring the logistics of collecting and providing Voi scooters
• Searching for and collecting damaged scooters
• Battery replacement
• Performing quick on-site repairs of the scooters
• Diagnosing and repairing broken vehicles
• Recycling and dismantling vehicles that cannot be repaired
• Assisting with the acceptance, packaging, and provision of new vehicles and batteries arriving at the warehouse
• Supporting our on-site team as needed, whether it's identifying damaged vehicles, clearing parking spaces, or setting up fallen vehicles

What you'll need to embark

• Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans
• In-depth knowledge of your city and you’re used to driving in your city
• Responsible team player that can manage tasks alone and also work well together in a group
• Ability to motivate others and to share knowledge within the team
• Pragmatic problem-solving mentality that executes tasks, finds solutions and works hard to reach the team targets and OKR’s
• Ready to navigate your city in a van under any weather and traffic conditions
• Has the ability to react calmly to stressful situations (poor parking, traffic…)
• You have a physical condition that allows you to carry heavy loads
• PLEASE NOTE: You may be required to go through a DBS Check for this role

Job conditions

• Working shifts: Monday - Friday 06:00 - 14:00
• Working hours: 37.5 hours per week
• Contract type: 6 months Fixed Term Contract Why Voi?

Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to:

• Join Europe's leading micromobility company and one of the fastest-growing scale-ups
• Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in London
• Collaborate with inspiring, motivated, and diverse colleagues who share a common goal
• Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution
• At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Are you ready to embark on the Voiage with us?