Fleet Manager

Hogan Transportation; Saint Peters (MO); Presencial; USD 60 000 - 85 000; Tempo integral

Resumo da oferta

Hogan Transportation is seeking a Fleet Manager in Missouri to lead drivers and coordinate customer accounts, ensuring safe, on-time deliveries and high-quality service. You will coach drivers, handle performance reviews, plan schedules, and work with leadership to optimize routes and profitability.

The role requires 2–5 years in transportation/trucking, strong knowledge of safety regulations, and proficiency with Microsoft Word and Excel.

Qualificações

• High school diploma or GED required; Associate degree preferred.
• 2-5 years of experience in transportation/trucking.
• Proficient in Microsoft Word and Excel.

Responsabilidades

• Manages drivers’ activities to meet client expectations and Hogan policies.
• Identifies and addresses driver performance issues through coaching and discipline as appropriate.
• Interviews prospective drivers and makes recommendations on hiring decisions.
• Conducts 30- and 60-day driver performance reviews.
• Coaches, trains, and reinforces drivers on customer satisfaction, safety, and Hogan policies.
• Coordinates services for customers including schedules to maximize profits.
• Schedules and directs drivers to locations according to customer requests or needs.
• Monitors drivers’ performance and daily activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems and creates contingency plans for on-time deliveries.
• Manages assigned fleet of tractors and drivers for on-time performance and cost control.
• Ensures a safe working environment and compliance with safety laws and requirements.
• Ensures drivers are trained and understand customer expectations, policies, and practices.
• Performs daily accounting of all assigned trucks and drivers.
• Interacts with drivers daily to answer questions and ensure load delivery safety.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Conhecimentos

Fleet management

Driver coaching

Performance reviews

Scheduling

Customer service

Safety compliance

Route planning

Formação académica

High school diploma

Associates degree preferred

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customer’s account. The Fleet Manager is a liaison with the customer ensuring high quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client’s needs and expectations are met. Diagnoses and uses independent discretion based on the circumstances to solve employee-related issues.

Essential Duties and Responsibilities

• Manages drivers’ activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs.
• Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate.
• Interviews prospective drivers and make recommendations on hiring decisions.
• Conducts driver 30- and 60-day performance review.
• Coaches, trains, and/or reinforces drivers on customer satisfaction/service, Hogan policies and practices, and safety.
• Coordinates services provided to customers including, but not limited to, employee and customer schedules, to maximize profits.
• Schedules and directs drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitors drivers’ performance and activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards and independently creates contingency plans and alternate routes, as appropriate based on the circumstances to ensure client expectations and needs are met.
• Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.
• Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
• Ensures drivers are properly trained and has an adequate understanding of customer and company expectations, policies, and practices.
• Performs a daily accounting of all assigned trucks and drivers.
• Interacts with drivers on a daily basis answering any questions and ensuring drivers can safely deliver loads on time.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Requirements

• High school diploma or GED required, Associates degree preferred
• 2-5 years experience in the transportation/trucking industry.
• Proficient in Microsoft products including Word and Excel.