Fleet Data Analyst: Field Insights & Reports

Purcell Tire & Rubber Co; West Valley City (UT); Sur place; USD 55 000 - 70 000; Plein temps

Résumé du poste

Purcell Tire & Rubber Co. is seeking an Account Data Analyst to track and analyze tire performance for key accounts, producing customer reports and presentations in support of sales efforts and exceptional customer experiences.

You will build dashboards, support field teams, collaborate with fleet managers, and travel within Utah. A Bachelor's degree is preferred, with strong data, analytical, and CRM skills.

Qualifications

• Knowledge of tire industry basics and customer markets.
• Strong customer service orientation.
• Proficiency in mathematics and statistics.
• Understanding of sales and marketing principles.
• Ability to obtain information from multiple sources.
• Analytical skills to identify data patterns.
• Data processing and verification abilities.
• Willingness to stay technically current with product specs.

Responsabilités

• Create and maintain account dashboards and performance reports.
• Prepare presentations on account performance and scrap-out findings.
• Support sales reps at key accounts by joining visits and presenting findings.
• Collaborate with fleet managers to gather field data.
• Flag trends signaling opportunities or customer risk.
• Maintain accurate CRM/tracking records.
• Perform hands-on fieldwork at trucking fleets and job sites inspecting tires.
• Track tire data: tread wear, hours/miles, removal reasons, scrap-out.
• Learn product line specifications.
• Travel within Utah territory as required.

Connaissances

Critical Thinking

Problem Sensitivity

Deductive Reasoning

Inductive Reasoning

Persuasion

Service Orientation

Customer Service

Getting Information

Updating and Using Relevant Knowledge

Formation

Bachelor's Degree preferred

Outils

CRM software

Google Slides

Microsoft PowerPoint

Microsoft Excel

Description du poste

Purcell Tire & Rubber Co. is seeking an Account Data Analyst to track and analyze tire performance for key accounts, producing customer reports and presentations in support of sales efforts and exceptional customer experiences.

You will build dashboards, support field teams, collaborate with fleet managers, and travel within Utah. A Bachelor's degree is preferred, with strong data, analytical, and CRM skills.