Flat Rate Technician - Manchester CT

VIP Tires & Service; Manchester (NH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Flat Rate Technician to join their team in Manchester. This role focuses on diagnosing and repairing automotive systems while ensuring compliance with safety standards. The ideal candidate will embrace the company's mission of earning automotive customers for life by delivering quality service. With a standard 40-hour work week, this position offers a dynamic indoor shop environment where you will utilize your skills in automotive repair and service management. Join a forward-thinking team that values safety, quality, and continuous improvement.

Qualifications

• Minimum 1-year automotive service experience required.
• Valid driver's license and ASE certifications necessary.

Responsibilities

• Diagnose and repair automotive systems while ensuring safety standards.
• Manage service work orders and maintain shop cleanliness.

Skills

Automotive Diagnosis

Repairing Automotive Systems

Safety Compliance

Documentation Management

Education

High School Diploma or Equivalent

ASE Certifications

Technical Training

Tools

Automotive Diagnostic Tools

Safety Gear

Job description

Join to apply for the Flat Rate Technician - Manchester CT role at VIP Tires & Service

445 Hooksett Rd, Manchester, NH 03104, USA | Req #786

Wednesday, February 26, 2025

Title and Reporting

Title: Flat Rate Technician (includes Technician, ASE Technician, and Master Technician)

Reporting to: Service Manager

Employment Classification

Non-exempt / hourly

Summary

The Flat Rate Technician lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by embracing VIP culture and processes. Responsibilities include diagnosing automotive systems, repairing and replacing parts, and ensuring services are done right the first time, all while following safety and regulatory standards.

Key Duties & Responsibilities

• Prioritize workplace safety, follow policies, and report unsafe conditions.
• Diagnose, repair, and maintain automotive systems, including all ASE-certified areas.
• Manage Service Work Orders and ensure proper documentation and vehicle handling.
• Obtain parts from authorized personnel and return unused parts accordingly.
• Maintain shop cleanliness and safety standards, participate in safety training.
• Support team through training, certifications, and active participation in meetings.

Performance & Work Standards

• Maintain productivity levels (e.g., 80% for Technician, 90% for ASE Technician, 100% for Master Technician).
• Ensure quality work with minimal rework or callbacks.

Work Schedule & Qualifications

• Standard 5-day, 40-hour work week.
• Minimum 1-year automotive service experience; technical training preferred.
• Valid driver’s license, ASE certifications, and state inspection license required.

Work Environment & Physical Demands

Indoor shop environment with exposure to weather, chemicals, and noise. Physical activities include standing, reaching, lifting, and operating equipment, with safety gear required.